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Skills

  • Category marketing
  • Strategic partnerships
  • Client relationship management
  • Business growth and retention
  • Order processing
  • Product promotions
  • Service agreements
  • Performance tracking and KPIs
  • Retention strategies
  • Scheduling understanding

Work Experiences

  • Closed complex deals.
  • Used Workday and Microsoft Excel to keep track of customer accounts and sales records.
  • Achieved a 76% customer satisfaction rate.
  • Brought lapsed customers back on board.
  • Found new customers by attending trade shows, networking, and making cold calls.
  • Achieved results over a 2-month period.
  • Collaborated with marketing to create compelling promotional materials, resulting in a 70% boost in lead generation.
  • Closed several high-ticket clients.
  • Built a personal brand in Seattle, driving a 56% increase in inbound leads through networking events and digital marketing campaigns.
  • Customers were educated by hands-on ServiceNow demonstrations and explanations of the benefits and advantages of using Power BI.

Summaries

  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Servicing accounts and developing business territory with a tenacious approach are part of my background.
  • Extensive knowledge of accounting and inventory management, as well as a thorough understanding of category product specifications.
  • Independent Sales Associate who is results-oriented and has demonstrated an aptitude for learning and demonstrating new products.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Upselling products to increase overall sales is a skill, and Asana is a skill.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • French is a bilingual individual who is fluent in both languages.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and team leadership and process improvement.
  • Offering a 2-year track record of spotting opportunities and expanding sales by cultivating strong customer relationships.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led the implementation of a dynamic pricing model, maintaining profit margins above 42% despite fluctuating market conditions.
  • Partnered with operations to develop an eCommerce strategy, resulting in a 72% increase in online revenue in three years.
  • Achieved consistent quota attainment and received recognition as a top performer, producing 17% above target for 2016.
  • Facilitated successful negotiations that reduced client acquisition costs by 43% while adding 8 new accounts in 2017.
  • Achieved PMP in Jira, boosting ability to provide advanced product offerings and improve customer service.
  • Negotiated and closed large-scale deals amounting to $14 in new business, ensuring long-term partnerships.
  • Boosted conversion rate by 24% through optimized sales pitches and personalized follow-up workflows leading to category.
  • Secured client renewals and generated a $8 increase in revenue by leveraging customized account management solutions.
  • Identified and penetrated new verticals, increasing revenue by $18 and resulting in 65% expansion of the client base.

Affiliations

  • Association of International Product Marketing and Management (AIPMM)
  • Certified Business Development Professional (CBDP)
  • LinkedIn Sales Navigator Group
  • International Association of Administrative Professionals
  • Certified Professional Sales Person (CPSP) Certification
  • National Association of Social Workers
  • Entrepreneurs’ Organization (EO)
  • American Marketing Association (AMA)
  • American Society of Safety Professionals
  • Women in Sales Everywhere (WISE)

Certifications

  • Certified Public Accountant (CPA)
  • CRM Fundamentals Certification - Zoho CRM
  • Certified Professional Sales Leader (CPSL) - NASP
  • Sales Leadership Development Certification (SLD)
  • Microsoft Dynamics 365 CRM Certification
  • Professional Digital Selling Certificate – Digital Marketing Institute (DMI)
  • Certified Inside Sales Professional (CISP) - American Association of Inside Sales Professionals (AA-ISP)
  • Advanced Negotiation Skills Certification
  • Apple Certified Associate (ACA)
  • Pricing Strategy Specialization – University of Virginia (via Coursera)

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