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Skills

  • Budget management for large-scale projects
  • Customer service
  • Capacity planning for high-speed networks
  • System Repair
  • Budgets
  • High-density cabling installation
  • Team management
  • Enterprise network throughput optimization
  • Troubleshooting systems
  • Educating customers

Work Experiences

  • Analyzed fiber defects using power meters and OTDR, locating transmission loss and restoring connections for over 3 customers across Raleigh.
  • Completed installation for Harbor & Co. In Seattle.
  • Diagnosed and resolved complex integrated customer issues for voice, data, VoIP, and CTI application implementation, add-on, maintenance, and support.
  • Oversaw the delivery of process project by system team, which resulted in program.
  • Completed and spliced fiber drops to homes and businesses.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Boosted overall network throughput.
  • Completed 17 projects ahead of budget.
  • Collaborated with telecom engineers.
  • Analyzed fiber defects using power meters and OTDR.

Summaries

  • Consistently recognized for optimizing fiber splicing processes, achieving a 25% increase in operational efficiency through fusion technology.
  • Achieved a 79% increase in operational efficiency.
  • Expert in setting up and troubleshooting equipment.
  • Excellent planning and communication abilities.
  • Achieved a 83% faster resolution rate.
  • Achieved 34% successful restoration of data networks.
  • Fiber Optic Splicer is a multi-talented Fiber Optic Splicer who is consistently rewarded for planning and operational improvements.
  • Achieved restorations within agreed timeframes 8 times.
  • Consistently delivered exceptional results by configuring splicing cabinets and increasing network throughput by over 83% between critical data centers in Columbus.
  • Boosted long-term ROI for clients.

Accomplishments

  • Supported the installation of fiber optic lines across hospitals, government buildings, and data centers, enhancing network reliability and reducing downtime by 69%.
  • Installed and spliced fiber for FTTx networks in Chicago, playing a key role in enhancing broadband speeds and lowering downtime risks for 9 clients.
  • Collaborated with senior engineers to optimize fiber optic pathways in program, reducing transmission losses by 76%.
  • Resolved product issue through consumer testing.
  • Deployed FTTH (Fiber to the Home) solutions for 11 homes in Portland, ensuring high-speed internet access and earning Excellence Award.
  • Integrated new fiber optic casings during installations, ensuring better protection against environmental damage and reducing repair frequencies.
  • Conducted quality checks on fusion splicing work, resulting in a 50% increase in first-time pass rates and reducing re-work costs.
  • Documented and resolved standard which led to framework.
  • Trained and mentored 4 junior splicers in the safe use of fusion splicing tools and OTDR diagnostics, achieving an ITIL certification for the entire team.
  • Achieved Top Performer for successful network delivery and restoration on a method, improving customer satisfaction by 31%.

Affiliations

  • National Association of Social Workers
  • American Society of Safety Professionals
  • Fiber Network Forum (FNF) – Engaged in discussions and webinars centered on reducing network service disruptions.
  • Association for Computing Machinery
  • Cabling Installation & Maintenance (CI&M) Editorial Board – Published multiple articles on best practices within fiber splicing.
  • Association of Information Technology Professionals
  • Tech Council of North America (TCNA) – Member contributing insights into next-gen fiber optic deployments.
  • American Marketing Association
  • Institute of Electrical and Electronics Engineers (IEEE) – Affiliated with Communications Technology Society.
  • Certified Premises Cabling Technician (CPCT) – Certification through BICSI, awarded in 2024.

Certifications

  • First Aid/CPR Certified
  • BICSI Registered Telecommunications Project Manager (RTPM) Certification - 2015
  • Power Meter and OTDR Operation Training - 2022
  • Certified Intelligent Traffic Systems Fiber Optic Specialist - 2019
  • Certified Outside Plant Designer (OSP) - 2022
  • Certified Telecom Data Network Expert (TD-Networks) - 2021
  • FCC General Radiotelephone Operator License (GROL) - 2020
  • Certified Fiber Optic Technician (CFOT) 2017
  • CompTIA A+ Technician
  • Basic Splicing, Termination, and Testing Certification - 2021

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