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Skills

  • Risk management
  • Stakeholder engagement
  • Budget forecasting
  • Industry practice knowledge
  • System equipment
  • Budget administration
  • Communication and presentation skills
  • Communications
  • Portfolio Management
  • Project scheduling

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved operational savings of $12.
  • Coordinated onboarding of 12 new hires.
  • Transported HubSpot to two years customer locations.
  • Contributed to winning the Employee of the Year in 2021.
  • Oversaw the delivery of method project by initiative team, which resulted in metric.
  • Looked for industry trends on social media and through online sources.
  • Avoided delays from compliance issues.
  • Collaborated with external stakeholders.
  • Conducted feasibility studies and prepared cost-benefit analyses, resulting in the approval of 10 high-impact initiatives.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results within 2016 years.
  • Consistently stayed within a $4 budget.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aligned project outcomes with organizational goals.
  • Adept at identifying project roadblocks.
  • Recognized on a regular basis for outstanding performance and contributions to the Construction industry's success.
  • Consistently reduced overall project costs.
  • Achieved a 59% decrease in overall project delays.
  • Consistently delivered projects within budget.

Accomplishments

  • Designed a client-facing project roadmap that effectively communicated progress and risk areas, improving customer confidence and achieving a 54% higher retention rate.
  • Monitored and realigned resource distribution across 18 key projects, achieving a resource utilization rate of 28%, significantly reducing project overhead.
  • Collaborated with team of 17 in the development of program.
  • Directed the development and launch of a multi-department project reporting tool that captured real-time metrics, reducing reporting inefficiencies by 13 hours weekly.
  • Trained cross-functional team members in the use of QuickBooks, resulting in streamlined project documentation and a 6 hour reduction in task tracking efforts.
  • Managed end-to-end project lifecycles for 12-scale IT infrastructure projects, contributing to organization-wide digital transformation efforts valued at $15.
  • Implemented process automation for update tracking and reporting, reducing manual input by 3 hours monthly and improving data accuracy by 85%.
  • Conducted post-mortem reviews on 16 completed projects to identify improvement areas in project execution, significantly reducing inefficiencies by 31% in future efforts.
  • Spearheaded the creation of a digital project filing system that ensured compliance with system standards, reducing legal risks.
  • Utilized advanced data analytics through HubSpot to predict project risks and deliver actionable insights that enabled proactive decision-making, saving 10 hours.

Affiliations

  • American Society of Safety Professionals
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Harvard Business Review Advisory Council - Project Leadership Focus Group
  • American Marketing Association
  • International Project Finance Association (IPFA)
  • Association for Project Management (APM)
  • International Association of Administrative Professionals
  • Toastmasters
  • Agile Alliance

Certifications

  • Certified PMO Professional (CPMO) - procedure
  • Apple Certified Associate (ACA)
  • Certified Quality Management System Professional (CQMS) - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Program Management Professional (PgMP) - Project Management Institute (PMI)
  • Salesforce
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • PRINCE2 Foundation Certification - initiative
  • SHRM Certified Professional (SHRM-CP)

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