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Learning Services Specialist resume examples

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Skills

  • Instructional design
  • Communications
  • First Aid/CPR
  • Change management in learning
  • Adult learning theory (Andragogy)
  • Project organization
  • Client relationship management
  • Process improvement
  • Budgets
  • Project management

Work Experiences

  • Assessed the effectiveness of QuickBooks.
  • Achieved a 69% rise in post-training productivity.
  • Organized workshops for employees to help them better understand the company's mission, streamline daily operations, and align employee and company priorities.
  • Contributed to flexible, self-paced learning.
  • Based on pre- and post-assessment data.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in standard.
  • Created a leadership bootcamp for senior management.
  • Conducted monthly performance reviews.
  • Contributed to a Top Performer for innovation in professional development.
  • Customized future learning paths.

Summaries

  • Achieved 75% improvement in learner competency.
  • Strengths in budget management and cross-functional collaboration backed up by Education and Training training.
  • Achieved 17 internal promotions.
  • Learning Services Specialist with 11 years of experience in vendor management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Education and Training, senior Learning Services Specialist and outstanding performer in quality assurance and process improvement.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Achieved 69% higher satisfaction ratings.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.

Accomplishments

  • Led a cross-functional team in the design and implementation of a digital learning strategy, achieving a 52% improvement in employee readiness.
  • Designed a comprehensive learning plan tailored to diverse learning styles, resulting in a 32% improvement in employee performance.
  • Created a metrics-based framework for evaluating learning effectiveness, leading to more targeted future trainings and 58% fewer training drop-offs.
  • Developed a comprehensive post-training support mechanism, leading to enhanced employee confidence and 24% higher application of learned skills.
  • Led a regional rollout of core leadership training programs that saw 16 participants promoted to leadership positions within two years.
  • Secured strategic partnerships with certification bodies, allowing 73% of learners to gain Six Sigma upon course completion.
  • Enhanced virtual learning by incorporating engaging interactive features, increasing course completion rates by 54%.
  • Modified existing training programs to reflect agile development approaches, leading to industry-recognition and the acquisition of Innovation Award.
  • Resolved product issue through consumer testing.
  • Facilitated continuous learner feedback sessions, optimizing content delivery and achieving a post-training productivity boost of 38%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • National Association of Social Workers
  • American Society for Training and Development (ASTD)
  • Education Technology Industry Network (ETIN)
  • Toastmasters
  • National Human Resources Association (NHRA)
  • Association for Talent Development (ATD)
  • Member of Brightline's Corporate Mentorship Alignment Program
  • Learning and Performance Institute (LPI)

Certifications

  • Learning Experience Designer Certification by Cedar Works
  • Google Project Management: Professional Certificate
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Salesforce
  • Certified Workforce Planning Professional (CWPP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • ServSafe
  • Certified Learning Consultant (CLC) by Training Industry
  • Certificate in Leading Remote Teams by Coursera

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