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Skills

  • Needs analysis
  • Client relationship management
  • Budgets
  • Operational improvement
  • Public speaking
  • Process equipment
  • Curriculum development
  • KPI Development
  • Adult learning theory (Andragogy)
  • Alumni mentoring programs

Work Experiences

  • Collaborated with leadership teams.
  • Achieved a 60% increase in productivity metrics.
  • Aligned learning strategies with business objectives.
  • Assessed the effectiveness of QuickBooks.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.
  • Created a leadership development roadmap.
  • Achieved category.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in standard.
  • Assessed the effectiveness of Microsoft Excel through data analysis and contributed to a 76% improvement in learner satisfaction.
  • Contributed to a Top Performer for innovation in professional development.

Summaries

  • Achieved a 63% increase in employee performance metrics.
  • Costs were consistently reduced while profits were increased.
  • Accomplished in managing end-to-end development and delivery of 10+ high-impact eLearning courses, resulting in a 19% reduction in operational costs and content creation timelines.
  • Achieved 17 internal promotions.
  • Clear understanding of project management and process improvement as well as workflow optimization training.
  • Ready to put 4 years of experience to work in a long-term, challenging position.
  • Achieved a 82% productivity improvement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved 75% improvement in learner competency.
  • Supportive Learning Services Specialist with in-depth knowledge of standard industry practices and the ability to help framework companies achieve long-term success.

Accomplishments

  • Created a metrics-based framework for evaluating learning effectiveness, leading to more targeted future trainings and 58% fewer training drop-offs.
  • Managed a portfolio of project management learning modules, resulting in a 46% rise in certificated skills across the enterprise.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a comprehensive post-training support mechanism, leading to enhanced employee confidence and 24% higher application of learned skills.
  • Engineered personalized learning paths using real-time assessment data, lifting operational efficiency by 43% post-implementation.
  • Partnered with industry-leading organizations to develop custom certification programs, resulting in 66% higher employee retention.
  • Redesigned the onboarding process, reducing drop-off rates by 34% within the first 16 months of employment.
  • Collaborated with team of 6 in the development of system.
  • Streamlined compliance training using automated assessments, ensuring 22% compliance within 5 months.
  • Provided ongoing support and training for the implementation of digital learning platforms, boosting team productivity by 68%.

Affiliations

  • Member of Brightline's Corporate Mentorship Alignment Program
  • National Association of Social Workers
  • Toastmasters
  • Society of Women Engineers
  • Lions Club
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Education Technology Industry Network (ETIN)
  • Global Leadership Development Association (GLDA)
  • American Society for Training and Development (ASTD)

Certifications

  • Advanced Instructional Design Certification by Lakeside Partners
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certificate in Leading Remote Teams by Coursera
  • SHRM Certified Professional (SHRM-CP)
  • Certified Master Trainer (CMT) by ATD
  • Certified Diversity Executive (CDE)
  • The International Association for Six Sigma Certification (IASSC) Lean Six Sigma Green Belt
  • Cisco Certified Network Associate (CCNA)
  • Certified Agile Leadership (CAL) by Scrum Alliance

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