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Skills

  • Pharmacy operations management
  • Medicare and Medicaid process
  • Proficient in Asana
  • Regulatory compliance
  • Medication reconciliation
  • Immunization services management
  • Budget management and optimization
  • Relationship building and retention
  • Operations management
  • Performance metrics and goal achievement

Work Experiences

  • Was in charge of retrieving, counting, and measuring drugs, as well as capping and uncapping vials and bottles.
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • Recommendation
  • Advised
  • HEB Pharmacy Standard Operating Procedures (SOPS) were mastered by me.
  • Performed tests on friability, hardness, weight variation, disintegration, content uniformity, and weight uniformity.
  • Gave vaccines to patients to protect them from common communicable diseases like influenza.
  • Kept track of everything.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Raised the stakes.

Summaries

  • Dependable
  • Pharmacy Manager who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Deadline-driven
  • Highly skilled in drug and medical inventory management, patient counseling and education, and staff development and training.
  • Reliable Pharmacy Manager with 3 years of experience in high-volume, customer-focused settings.
  • Professional with 9 years of experience processing and filling prescriptions, counseling patients, and responding quickly to minor illnesses.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Washington is where I'm currently licensed.
  • Professional with a 10-year track record of providing high-quality care to system patients.
  • Committed to coordinated in order to maintain high-quality standards.

Accomplishments

  • Led the integration of new pharmacy software systems that automated 3% of prescription transactions, reducing processing time by 2 minutes per transaction.
  • Collaborated with physicians and care teams to deliver over 5 comprehensive medication reviews monthly, leading to improved patient safety.
  • Saved patients up to 10% of prescription costs by substituting therapeutically equivalent generic drugs.
  • Acted as lead for cross-functional meetings with physicians, improving communication on drug therapies and resulting in 3% more accurate prescriptions.
  • Trained staff to utilize Asana for patient counseling sessions, enhancing patient understanding of medications and increasing compliance rates.
  • Filled and dispensed an average of 9 prescriptions per day with 100% accuracy.
  • Collaborated with insurance providers to streamline prior authorization processes, reducing approval time from several months to 18 months.
  • Increased monthly patient enrollments to 18 by developing a strong network of local physicians.
  • Designed and deployed a customer feedback program that improved pharmacy service ratings by 21% within the first 7 months.
  • Actively collaborated with nursing staff in a hospital setting to ensure timely administration of medication to over 10 patients daily.

Affiliations

  • Project Management Institute
  • Academy of Managed Care Pharmacy (AMCP)
  • Corporate Social Responsibility (CSR) Volunteer Program for Local Pharmacies in Atlanta
  • State Pharmacy Association in Atlanta
  • Collaborative Education Institute (CEI)
  • American College of Clinical Pharmacy (ACCP)
  • American College of Healthcare Executives (ACHE) – Healthcare Leadership Path
  • Jaycees
  • American Pharmacists Association (APhA)
  • American Medical Informatics Association

Certifications

  • Certified in Infection Control (CIC) - Brightline
  • Immunization Certification for Pharmacists, category
  • Pharmaceutical Regulatory Affairs Certification, initiative
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Medical Office Administration
  • Board Certified Pharmacotherapy Specialist (BCPS), 2019
  • CPhIMS (Certified Professional in Healthcare Information & Management Systems)
  • Certificate in Drug Development and Regulation, Cedar Works
  • Advanced Diabetes Management Certification, program
  • Certified Pharmacogenetics Specialist (CPhGS)

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