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Skills

  • Business analysis
  • Communications
  • Financial Management
  • Supervision
  • Budgeting
  • Contract Management
  • Business operations
  • Business continuity planning
  • Contractor satisfaction management
  • Data consistency and reconciliation techniques

Work Experiences

  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Examined performance data in order to track and measure productivity, progress toward goals, and activity levels.
  • Showed employees how to use new products, procedures, and techniques.
  • Assessed work performance through scheduled and impromptu evaluations.
  • Created and recommended long-term development plans for the framework department.
  • Conducted monthly inventories of raw materials and components on the shop floor.
  • Improved property accuracy and accountability by developing a new automated tracking method.
  • Conducted supplier risk management assessments in order to evaluate the initiative program for senior management's planning purposes.
  • Checked the team's performance and made sure they were following standard and framework standards.

Summaries

  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Optimize long-term success by effectively balancing targets with resources.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Proven track record of translating specific business objectives such as growth and efficiency into new system designs.
  • Manage and motivate standard employees to meet and exceed company goals.
  • Competent in Miscellaneous best practices, market trends, and regulatory requirements.
  • Talented Team Trainer who excels at fostering team cohesion by assisting members in providing excellent service and understanding their responsibilities.
  • Effective manager with a track record of leading, training, and motivating employees to reach their full potential.
  • Maintaining efficient metric systems by leveraging infrastructure and operational knowledge to improve processes is a successful background.

Accomplishments

  • Implemented a fully automated API-based workflow that reduced manual intervention during integrations, increasing process efficiency by 80% and minimizing technical debt.
  • Led the successful integration of ServiceNow with multiple legacy systems, improving data integrity and reporting capabilities by 30%.
  • Led and managed cross-functional and cross-geographical teams to ensure seamless integration of Microsoft Excel, achieving full project goals 9% ahead of schedule.
  • Collaborated closely with the business intelligence team to integrate Power BI, improving analytic insights by 34%.
  • Completed a $6-million budget project by modernizing legacy system integrations, enhancing system performance by 54%. Achieved overall project cost savings of 66%.
  • Successfully managed the integration of external Power BI services, reducing service disruptions by 56% and improving operational stability across global teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved standard which led to system.
  • Led process optimization initiatives that automated recurring data integration processes, resulting in a 60% reduction in manual errors and freeing up 13 resources.
  • Developed and executed a strategic self-service integration dashboard enabling a 16% reduction in system downtime through real-time monitoring automation.

Affiliations

  • Society of Human Resource Management
  • Jaycees
  • Founding member of the Integration Services Professionals Network (ISPN)
  • Toastmasters
  • IT Service Management Foundation (ITSMF)
  • Certified Information Systems Auditor (CISA)
  • IEEE Software Engineering Standards Committee
  • Business Process Management Institute (BPMI)
  • Project Management Institute
  • International Association of Administrative Professionals

Certifications

  • Certified Business Process Integration Specialist (CBPIS)
  • Red Hat Certified Specialist in Enterprise Integration
  • IBM Certified Integration Developer – WebSphere Process Server V7.0
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Professional Cloud Solutions Architect – Google Cloud Certification
  • Cisco Certified Network Professional (CCNP) - Enterprise
  • API Management Specialist – Jira
  • Salesforce Administrator Certification – 2019
  • Certified ERP Implementation Professional – category

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