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Skills

  • Data-driven decision making
  • Relationship development
  • Negotiation
  • Business operations
  • Business Planning
  • Agile project management
  • Team building
  • Job inspections
  • Business analysis
  • ERP systems integration

Work Experiences

  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Oversaw a team of 2 direct reports who were responsible for over 4 employees.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Improved property accuracy and accountability by developing a new automated tracking method.
  • Used program programs to complete system tasks, resulting in process.
  • Identified and qualified customer needs and successfully negotiated and closed profitable projects.
  • Managed shop capacity and loading functions at 8 facilities to track and support the progress of plant production orders.
  • Conducted monthly inventories of raw materials and components on the shop floor.

Summaries

  • Optimize long-term success by effectively balancing targets with resources.
  • Devoted trainer and mentor with outstanding management skills and a results-oriented approach.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Manager, Integration Services is a skilled Manager, Integration Services who provides encouragement and feedback to help employees succeed.
  • Expertise in technology and product development.
  • Manager, Integration Services with extensive experience setting up hardware and software components for process users.
  • Manager, Integration Services who is proactive and meticulous, with over 12 years of experience in the procedure industry.
  • Equip employees to handle daily tasks and meet customer needs independently.
  • Perceptive, with a knack for spotting employee flaws and gently addressing them with constructive feedback.

Accomplishments

  • Delivered a Salesforce integration project six weeks ahead of schedule while ensuring compliance with category.
  • Developed and executed a strategic self-service integration dashboard enabling a 16% reduction in system downtime through real-time monitoring automation.
  • Migrated integration processes from on-premise to a cloud-based infrastructure, reducing data processing times by 22% and cutting infrastructure costs by 18.
  • Implemented standardized APIs and middleware solutions, reducing data errors between systems by 33% and enhancing overall system reliability.
  • Led process optimization initiatives that automated recurring data integration processes, resulting in a 60% reduction in manual errors and freeing up 13 resources.
  • Implemented a fully automated API-based workflow that reduced manual intervention during integrations, increasing process efficiency by 80% and minimizing technical debt.
  • Reduced integration failure rates by 41% through the implementation of cutting-edge testing and quality assurance protocols, leading to smoother deployment processes.
  • Coordinated an enterprise-wide integration program, boosting system interoperability across 4 departments by 82%. Increased return on investment (ROI) by optimizing resource allocation.
  • Led a team of 9 IT professionals to deliver a high-impact integration project that reduced manual operations by 38% via automation of exception handling processes.
  • Drove continuous process improvement initiatives for integration services, leveraging Workday to reduce the non-value-added workload across teams by 79% hours/week.

Affiliations

  • Certified Information Systems Auditor (CISA)
  • American Society of Safety Professionals
  • Association of Change Management Professionals (ACMP)
  • Business Process Management Institute (BPMI)
  • International Association of Business Integration Professionals (IABIP)
  • Technology Business Management (TBM) Council
  • Enterprise Integration Consortium (EIC)
  • Association for Information Systems (AIS)
  • International Institute of Business Analysis (IIBA)
  • Association of Information Technology Professionals

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Integration Architecture Designer – Salesforce
  • Oracle Integration Cloud Certified Associate
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Certified API Developer – Jira
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Microsoft Certified: Azure Solutions Architect Expert
  • SHRM Certified Professional (SHRM-CP)
  • Certified Big Data Professional – Vantage
  • Cisco Certified Network Professional (CCNP) - Enterprise

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