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Skills

  • User interface understanding
  • Visual field testing
  • Medical records management
  • Extremely organized
  • Business operations
  • Product testing
  • HIPAA compliance
  • Dinner service planning
  • Customer service abilities
  • Strong verbal communication

Work Experiences

  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Collaborated effectively with patients, staff, and manufacturer representatives to complete office and patient-related tasks on a daily basis.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Administered pupil dilation drops.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Achieved a 4% increase in overall satisfaction.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Assisted in administering diagnostic tests such as visual field and retinal imaging to identify and treat early signs of eye conditions, increasing patient treatment accuracy by 72%.
  • Administered pupil dilation drops and prepared patients for examinations, ensuring smooth clinical operations for the optometrist.
  • Was in charge of orienting and training new employees on proper procedures and policies.

Summaries

  • Achieved a 81% improvement in clinic flow.
  • Among his accomplishments is the creation of a system app for use in the metric industry.
  • Optometrist Assistant is a multi-talented Optometrist Assistant who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 47% increase in patient satisfaction.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Healthcare professional with over 16 years of experience in a fast-paced environment.
  • Achieved a 26% reduction in diagnostic errors.
  • Within Healthcare, senior Optometrist Assistant and outstanding performer in process improvement and cross-functional collaboration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Achieved certificate in ITIL, enhancing patient diagnostic and testing procedures for higher accuracy in overall care.
  • Solved
  • Recorded
  • Guided
  • Established
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proposed
  • Consulted
  • Improved
  • Assisted in mass vision screenings for community outreach programs, benefiting over 9 individuals and raising awareness for vision health.

Affiliations

  • Lions Club Vision Care Team
  • Community Vision Health Educators Alliance
  • Rotary International
  • Human Vision and Eye Clinic Volunteer Council
  • Clinical Opticianry Inventory Working Group
  • American Marketing Association
  • Vision Expo Advisory Board
  • American Medical Informatics Association
  • American Board of Optometry (ABO)
  • Partners for Sight Foundation

Certifications

  • Optometric Technician Training from program - 2016
  • Certified Paraoptometric Assistant (CPOA)
  • Certified Vision Therapy Technician (CVTT)
  • Certification in Digital Refraction Systems
  • Certification in Optical Coherence Tomography (OCT) Diagnostics
  • Automated Visual Field Test Training Certificate
  • Certified Public Accountant
  • Advanced Patient Pre-Testing Techniques Certification
  • HIPAA Certification for Optometric Practices from Cedar Works - 2019
  • Cisco Certified Internetwork Expert (CCIE)

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