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Skills

  • Medical coding
  • Interdepartmental coordination
  • Regulatory compliance
  • Problem resolution
  • Medical Data Accuracy Checks
  • Task prioritization
  • Cross-referenced Filing Systems
  • Multitasking in high-pressure environments
  • Process improvement
  • Framework equipment

Work Experiences

  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Created a workflow protocol.
  • Digitized and archived medical files using Tableau, reducing physical record storage by 34% and enhancing retrieval speeds.
  • Cut retrieval times by 49%.
  • Customer service, patient scheduling, and billing were among the duties I coordinated in the front office.
  • Audited and corrected information in flagged medical records, successfully decreasing insurance denials by 42% year over year.
  • Addressed patient confidentiality concerns.
  • Coordinated with medical providers.
  • Corrected information in medical records.
  • Achieved a 66% approval rate on first submission.

Summaries

  • Medical Records Secretary is a multi-talented Medical Records Secretary who is consistently rewarded for planning and operational improvements.
  • With a positive and upbeat personality, he is an excellent problem-solver and clear communicator.
  • Costs were consistently reduced while profits were increased.
  • Medical Records Secretary is a well-organized Medical Records Secretary who is well-versed in healthcare processes and administrative requirements.
  • Adaptable Medical Records Secretary.
  • Accomplished Medical Records Secretary experienced in cross-referenced filing systems and file retrieval optimization. Implemented new tracking systems that improved document retrieval times by 83% and allowed for seamless information flow.
  • Conducted audit preparation.
  • Positive and upbeat personality with strong interpersonal communication skills.
  • Allowed for seamless information flow.
  • Experienced in dealing with insurance paperwork, updating charts, and managing business correspondence.

Accomplishments

  • Initiated measures that improved Record-of-Release request processing time from one year to the past year, allowing faster patient access.
  • Collaborated with team of 4 in the development of metric.
  • Conducted regular audits of patient file coding and billing procedures, minimizing errors after review of more than 7 records annually.
  • Partnered with the IT department to resolve EMR system downtime issues, reducing outages by 52% and improving data access workflow.
  • Worked with compliance officers to ensure all medical documentation adhered to regulatory standards, achieving 17% compliance in internal audits.
  • Monitored and ensured electronic health records (EHR) compliance, improving data integrity across 63% of files reviewed.
  • Played a critical role in ensuring program met regulatory compliance goals, helping maintain a 100% compliance record in medical documentation.
  • Maintained an accurate log of medical records release requests, ensuring 100% compliance with regulatory constraints and HIPAA requirements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Simplified patient registration processes by implementing new EMR software, reducing intake time from one year to three years.

Affiliations

  • Rotary International
  • National Association of Healthcare Access Management (NAHAM)
  • Associate, Women in Health IT Leadership Network
  • Medical Group Management Association (MGMA)
  • International Council of Nurses
  • Jaycees
  • Commission on Accreditation for Health Informatics and Information Management (CAHIIM)
  • Association for Computing Machinery
  • American Hospital Association (AHA)
  • Healthcare Information and Management Systems Technician Certification 2020

Certifications

  • Certified Information Privacy Professional (CIPP/US) by IAPP
  • Certified Public Accountant (CPA)
  • Certified Professional Medical Auditor (CPMA) by AAPC
  • Certified Provider Credentialing Specialist (CPCS) by NAMSS
  • Certified Medical Reimbursement Specialist (CMRS) by the American Medical Billing Association
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Healthcare Access Associate (CHAA) by NAHAM
  • CompTIA Security+
  • Certified Medical Office Professional (CMOP) by Ironclad Systems

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