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Skills

  • Commercial and Fashion Photo Shoots
  • Relationship building
  • Creative team collaboration
  • Client-Specific Photography and Videography Customization
  • Organization
  • Cross-functional team collaboration
  • Project organization
  • Scheduling
  • Client Satisfaction Improvement Strategies
  • Conflict resolution in high-pressure environments

Work Experiences

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Employees were delegated standard daily tasks, which streamlined daily progress and efficiency.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Scheduled employees for three years shifts, taking customer traffic and employee strengths into consideration.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Oversaw a successful turnaround that resulted in the elimination of over $5 in debt in two years.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Increased profits by 16% in one year through a restructure of the business line.

Summaries

  • Photo Studio Manager who is meticulous and has 3 years of initiative experience.
  • Achieved 36% improved client retention rates.
  • Achieved 52% faster project completion rates.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Photo Studio Manager who is forward-thinking and knows a lot about cross-functional collaboration.
  • Within Art and Design, senior Photo Studio Manager and outstanding performer in process improvement and strategic planning.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Develop strategic business partnerships and relationships.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Orchestrated targeted marketing efforts that led to a 33% increase in studio bookings within 6 months.
  • Negotiated improved terms with top equipment suppliers, resulting in a 61% reduction in supply costs.
  • Standardized image delivery timelines, ensuring 77% of photo sets delivered ahead of deadlines.
  • Developed and executed multi-channel social media campaign strategies that increased studio brand awareness by 40% %.
  • Managed the production and post-production of 5 photoshoots each week while maintaining a client satisfaction rate of 55% %.
  • Spearheaded the acquisition of new clients through effective referral programs, resulting in a 16% increase in yearly project bookings.
  • Simplified invoicing process through new client management software, leading to a 41% reduction in billing discrepancies.
  • Mentored junior photographers, which resulted in increased portfolio diversity and retained 37% of team talent for 2017.
  • Resolved product issue through consumer testing.

Affiliations

  • Rotary International
  • Better Business Bureau Accredited Business (BBB)
  • Art Directors Club (ADC)
  • American Society of Safety Professionals
  • International Visual Arts Society
  • Certified Photography Managers Association
  • Professional Photographers of America (PPA)
  • Member of the Certified Photography Equipment Technicians Association
  • International Academy of Digital Arts and Sciences (IADAS)
  • Society of Human Resource Management

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Customer Experience (CX) Management Professional Certificate - Beacon Labs
  • Creative Cloud Master Certification Adobe Creative Suite
  • Certified Professional Photographer (CPP) through Professional Photographers of America (PPA)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • CompTIA Network+
  • Digital Asset Management (DAM) Certification - Henry Stewart DAM

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