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Skills

  • Client account management
  • Problem resolution
  • First Aid/CPR
  • Stakeholder relations
  • Coaching and mentoring
  • Inventory management
  • Strategic business planning
  • Employee scheduling
  • Project organization
  • Organization

Work Experiences

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of new procedure program.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Implemented cutting-edge programs, such as the framework program, to boost employee retention and reduce turnover.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Trained, coached, and mentored staff to ensure that the new method program was implemented smoothly.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $5.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every three years.

Summaries

  • Veteran Group General Manager with exceptional strategic planning and stakeholder engagement abilities.
  • Clear understanding of process improvement and project management as well as client relations training.
  • Strengths in project management and vendor management backed up by Miscellaneous training.
  • To drive improvements, automated and coordinated focused on motivating employees and working with a variety of personality types.
  • A pleasant personality and a customer-focused background, as well as knowledge of project management.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Achieved $12 in annual cost savings.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Offering stakeholder engagement and risk assessment, meticulous leader and strategic planner with broad managerial acumen.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Guided the international expansion project in the Pacific Northwest, boosting overall revenue by $15 while aligning global operations with local compliance standards.
  • Instituted a process automation task force that identified and reduced manual work by 48%, saving 10 man-hours annually.
  • Improved profit margins across 9 regions by 17% by analyzing pricing strategies and localizing product offerings.
  • Led the team driving the adoption of Tableau across 13 business units, resulting in a 37% increase in data processing efficiency.
  • Developed and executed an organizational change management strategy that facilitated a smooth transition with minimal employee disruption during a major reorganization.
  • Led a workforce realignment initiative, reducing staffing costs by 69% and increasing team productivity by 65%.
  • Coordinated and executed a $3 marketing campaign to drive brand awareness, capturing 38% market share in Miscellaneous markets.
  • Led due diligence and post-acquisition integration of Meridian, achieving 28% synergy savings in one year.
  • Documented and resolved program which led to category.

Affiliations

  • Association for Talent Development (ATD)
  • National Diversity Council
  • Society of Corporate Compliance and Ethics (SCCE)
  • European Group for Organizational Studies (EGOS)
  • National Institute for Standards and Technology (NIST) Collaborative Network Groups
  • American Productivity & Quality Center (procedure)
  • Society of Human Resource Management
  • International Leadership Association (ILA)
  • American Medical Informatics Association
  • Toastmasters

Certifications

  • Accredited Business Valuation (ABV) Certification
  • Certified Change Management Professional (CCMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Project+
  • Certified International Business Professional (CIBP)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Apple Certified Associate (ACA)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • SAP Certified Application Associate - program

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