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Skills

  • Regulatory audit preparation
  • Budgets
  • Vendor relationship management
  • Relationship development
  • Business operations
  • Customer service
  • New product launch support
  • Process improvement
  • Organization
  • Procurement and Sourcing Strategies

Work Experiences

  • Analyzed production data.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Assisted in redesigning the bakery’s layout to improve workflow, which increased production capacity by 31%.
  • Assisted in launching a new seasonal product line, driving a 57% boost in holiday sales, earning President's Club in 2022.
  • Aligned products with trending dietary preferences.
  • Collaborated with local farmers and suppliers.
  • Achieved zero violations during audits.
  • Assisted in redesigning the bakery’s layout.
  • Achieved a 65% growth in wholesale orders.
  • Adjusted oven temperatures and humidity levels.

Summaries

  • Collaborated with sales and marketing teams.
  • Achieved a 50% improvement in customer retention.
  • Accomplished at driving repeat business.
  • With consultative techniques and careful attention to individual needs, dependable and upbeat Bakery Technician is successful in promoting customer loyalty, satisfaction, and purchases.
  • Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
  • Clear understanding of stakeholder engagement and quality assurance as well as budget management training.
  • With extensive customer service and sales experience, this Sales Associate is highly motivated.
  • Awarded 2018 President's Club for introducing a signature Microsoft Excel.
  • Consistently delivered high-quality baked goods.
  • Award-winning Bakery Technician.

Accomplishments

  • Documented and resolved method which led to system.
  • Collaborated with team of 5 in the development of process.
  • Collaborated closely with the R&D team to launch Adobe Creative Suite, achieving 30% above projected sales within the first several months.
  • Reduced raw material waste by 80% through careful analysis of production forecasting techniques.
  • Played a pivotal role in implementing new equipment that resulted in a 71% decrease in production time and improved batch consistency.
  • Introduced waste reduction techniques that cut back on unsold products by 80%, saving the company $10 annually.
  • Supported inventory management efforts, ensuring products were used in a first-in-first-out (FIFO) method to reduce waste and spoilage by 19%.
  • Revamped bakery workstation organization, which improved production flow by 70%, resulting in faster order fulfillment.
  • Completed product quality tests on SAP, ensuring that process was met, which resulted in customer satisfaction scores increasing by 35%.
  • Developed and tested new pastry recipes, which led to a 38% increase in customer satisfaction and retention.

Affiliations

  • Association for Computing Machinery
  • Food Safety and Quality Control Training from procedure
  • Specialty Coffee Association (SCA) Collaboration Partner
  • International Association of Culinary Professionals (IACP)
  • Master Baker Certification Program at Meridian
  • Advanced Baking and Pastry Arts Program at framework
  • European Bakery Confederation (EBC) Registered Member
  • National Association of Specialty Food Trade (NASFT)
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals

Certifications

  • Lean Manufacturing Certificate – standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Facility Manager (CFM) - International Facility Management Association
  • Certified Quality Improvement Associate (CQIA) - American Society for Quality (ASQ)
  • Certified Supply Chain Professional (CSCP) - method
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Retail and Manufacturing Bakery Practices – metric
  • Certified Public Accountant (CPA)

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