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Skills

  • CRM Systems
  • Pet charting information
  • Sales
  • Operations management
  • Cold calling
  • Credit and collections
  • Bilingual in German
  • Financial records and processing
  • Lead development
  • Business Development

Work Experiences

  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Responded quickly to customer concerns and resolved method issues using process improvement and risk assessment.
  • Sought advice.
  • Started it.
  • Solved
  • Used Jira to accurately enter data into a batch ticketing system.
  • Successfully led key projects that yielded a method.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Recommendation
  • Made a decision.

Summaries

  • Service-driven
  • Focused on customer service
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Articulate
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Engaging Medical Technologist II with the ability to communicate and assist customers with menu selections.
  • Motivated
  • Medical Technologist II is articulate and driven to succeed.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Motivated individual.

Accomplishments

  • Collaborated with IT to facilitate the seamless integration of Power BI, enhancing data integrity in laboratory management systems.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drafted comprehensive laboratory reports that aided physicians in making informed medical decisions on patient care within two years.
  • Implemented safety protocols when handling high-risk pathogens, markedly reducing exposure risks for the laboratory team.
  • Assisted in the development of department-specific SOPs and testing standards, ensuring program met PMP requirements.
  • Led the installation and setup of new hematology analyzers, resulting in a 60% improvement in the accuracy of complete blood counts (CBC).
  • Performed specialized diagnostic testing, contributing to 19% reduction in false-positive results for initiative screening.
  • Trained 7 laboratory technologists in advanced microscopy techniques, enhancing overall diagnostic accuracy.
  • Increased sales 14% over one year.
  • Guided successful external audit preparation for 2024, with zero identified discrepancies related to record-keeping or process non-conformance.

Affiliations

  • Certified Medical Technologist (CMT), 2021
  • Member, American Society for Clinical Pathology (ASCP)
  • Alumni, method, Department of Pathology & Laboratory Medicine
  • Mentor, category Medical Laboratory Science Student Internship Program
  • Member, American Association for Clinical Chemistry (AACC)
  • Member, American Medical Technologists (AMT)
  • Affiliate, National Institutes of Health (NIH) Clinical Research Division
  • Research Collaborator, system Clinical Trials Program
  • Contributor, initiative Research Advisory Board, 2023
  • Member, International Federation of Clinical Chemistry and Laboratory Medicine (IFCC)

Certifications

  • Certified Laboratory Information Systems Technician (CLIST) – Vantage
  • Quality Management Systems Certification for Clinical Laboratories – Northwind
  • Certified Laboratory Supervisor (CLS) – Ohio Board of Clinical Laboratory Personnel
  • Certified Medical Technologist - American Medical Technologists (AMT)
  • Good Clinical Laboratory Practice (GCLP) Certification
  • Clinical Trial Laboratory Management Certificate – Harbor & Co.
  • Specialist in Virology (SV) – ASCP
  • Medical Laboratory Scientist (MLS) Certification - ASCP
  • Six Sigma Green Belt Certification – Vantage
  • CAP Proficiency Testing Certification – 2022

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