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Skills

  • Incident documentation and reporting
  • Problem resolution
  • Emergency Drill Coordination
  • Organization
  • Fire Safety and Evacuation Procedures
  • Key performance indicator (KPI) tracking for safety measures
  • Compliance with government security regulations (framework)
  • Staff training and development
  • Multilingual communication skills
  • Patrol scheduling and oversight

Work Experiences

  • Clarified each shift's responsibilities.
  • Conducted bi-monthly emergency drills, improving officer response times and overall compliance with 51% success rates among staff.
  • Achieved zero injuries.
  • Applied de-escalation techniques among employees and visitors.
  • Answered 3 calls per several months to help customers with their questions and concerns.
  • Collaborated with category customers to determine their needs and deliver standard service.
  • Achieved 53% success rates among staff.
  • Achieved a President's Club for exceptional performance in maintaining a safe and secure environment at Vantage over 18 months.
  • Had an excellent attendance record and was always on time for work.
  • Conducted bi-monthly emergency drills.

Summaries

  • Security Sergeant with 10 years of successful performance reporting and cross-functional collaboration experience.
  • To prevent criminal activity and unauthorized access, it makes use of surveillance expertise.
  • Committed to maintaining forward-thinking security policies that evolve with new threats, enhancing facility security and mitigating risks by 19%.
  • Security Sergeant is a multi-talented Security Sergeant who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Complete documentation in a timely manner in order to keep detailed records of all incidents and routine operations.
  • Apply the rules fairly in order to meet the industry's high standards.
  • Experienced security officer with a track record of leading teams and overseeing program operations for procedure facilities.
  • Committed to forward-thinking security policies.
  • Complete thorough inspections of the facility, vehicles, and personnel to detect unauthorized access and items.

Accomplishments

  • Analyzed surveillance footage post-incident and coordinated reviews with stakeholders, decreasing investigation times by 81% and improving mitigation strategies.
  • Supervised and monitored 18 surveillance cameras in Boston, ensuring real-time response to potential threats and reducing security incidents by 43% over 18 months months.
  • Trained 15 new security personnel on lockdown procedures and emergency protocols, ensuring full team compliance with both company and legal regulations.
  • Documented and resolved program which led to initiative.
  • Reviewed over 11 incident reports for accuracy and compliance, identifying and addressing repeated security vulnerabilities.
  • Led a security team of 8 officers across Boston, ensuring full compliance with safety regulations and reducing incidents by 44% over 2018.
  • Coordinated emergency response drills with 11 departments, receiving high performance ratings from Ironclad Systems auditors for effectiveness and speed.
  • Reduced response time to security incidents by 29% through efficient team coordination and enhanced communication channels.
  • Collaborated with team of 17 in the development of process.
  • Collaborated with local law enforcement on joint protection plans which helped reduce criminal activity in the area by 49% over 2019.

Affiliations

  • Certified Threat Manager (CTM)
  • Toastmasters
  • First Aid, CPR, AED Certification through initiative
  • Certified Protection Professional (CPP) Holder, 2019
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Jaycees
  • Health and Safety Institute (HSI) Affiliate
  • National Tactical Officers Association (NTOA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Professional (CPP) - ASIS International
  • Certified Business Analysis Professional (CBAP)
  • OSHA Certification in Workplace Safety & Hazard Awareness - Meridian
  • Certified Crisis Intervention Officer (C.C.I.O) – category
  • Access Control Systems Specialist (ACSS) - International Association for Counterterrorism & Security Professionals (IACSP)
  • Certified School Safety Specialist - Lakeside Partners
  • Certified Anti-Terrorism Officer (ATO) - system
  • Firearm Safety Certification – standard
  • Cisco Certified Network Associate (CCNA)

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