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Skills

  • Team management
  • Multitasking in high-pressure environments
  • Access credentialing and badge system management
  • Project organization
  • Customer service
  • Crowd management and control
  • Crime prevention
  • Emergency Drill Coordination
  • Physical access control (PACS)
  • Supervision

Work Experiences

  • Collaborated with law enforcement during crisis response.
  • Conducted in-depth investigations into incidents such as missing valuables and possible theft in order to identify any criminal activity and notify the appropriate authorities.
  • Reviewed and managed program operations with a team of 8 security personnel.
  • Conducted investigations over a three years.
  • Looked for industry trends on social media and through online sources.
  • Conducted bi-annual inspections.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with category customers to determine their needs and deliver standard service.
  • Oversaw the delivery of metric project by system team, which resulted in method.

Summaries

  • Professional law enforcement officer with extensive knowledge of transit system processes, security procedures, and regulations.
  • Collaborated with law enforcement.
  • Systematic and diligent Security Sergeant with experience monitoring transit hub and route operations for suspicious behavior and criminal activity prevention.
  • Quick to respond to emergency situations in order to provide the best possible assistance.
  • Continuously evaluated and optimized security measures.
  • Achieved 73% improved response times.
  • Apply the rules fairly in order to meet the industry's high standards.
  • Complete thorough inspections of the facility, vehicles, and personnel to detect unauthorized access and items.
  • Planning, overseeing, and optimizing security procedures for buildings, assets, and personnel are among her specialties.
  • To prevent criminal activity and unauthorized access, it makes use of surveillance expertise.

Accomplishments

  • Successfully led 3 monthly training sessions on fire safety and lockdown procedures, contributing to a safer working environment for all employees.
  • Facilitated communication between internal teams and local authorities during investigative operations, resulting in improved case resolution speed by 64% over a 7 months-month period.
  • Reduced response time to security incidents by 29% through efficient team coordination and enhanced communication channels.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 17 in the development of process.
  • Documented and resolved program which led to initiative.
  • Assisted in internal audits and uncovered multiple security protocol violations, leading to the implementation of new procedures that increased overall safety by 61%.
  • Conducted extensive background checks and employee audits, identifying fraudulent activities which resulted in streamlined for violators and safeguarding company assets worth 14.
  • Collaborated with local law enforcement on joint protection plans which helped reduce criminal activity in the area by 49% over 2019.
  • Implemented efficient shift rotation schedules that optimized manpower and decreased overtime hours by 27% while maintaining high security standards.

Affiliations

  • CPR and First Aid Instructor for method
  • Certified Protection Professional (CPP) Holder, 2019
  • Society of Women Engineers
  • Association for Computing Machinery
  • American Red Cross Lifesaving Instructor
  • International Association of Emergency Managers (IAEM)
  • Professional Member of the International Organization for Standardization (ISO) on Health and Safety
  • Certified in Security Supervision and Management (CSSM)
  • American Medical Informatics Association
  • First Aid, CPR, AED Certification through initiative

Certifications

  • Professional Security Investigator Certification (PSI) - International Foundation for Protection Officers (IFPO)
  • SHRM Certified Professional (SHRM-CP)
  • Access Control Systems Specialist (ACSS) - International Association for Counterterrorism & Security Professionals (IACSP)
  • CompTIA Security+
  • Certified Public Accountant
  • Certified Security Supervisor (CSS) - National Association of Security Companies (NASCO)
  • Apple Certified Associate (ACA)
  • Certified Healthcare Protection Administrator (CHPA) - International Association for Healthcare Security & Safety
  • Certified Crisis Intervention Officer (C.C.I.O) – category
  • CompTIA Network+

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