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Skills
- Financial Report Generation
- Team Training and Development
- Client Dispute Resolution
- Bilingual communication skills
- Financial data analysis and trend identification
- Payment negotiation and settlement
- Financial variance analysis
- Client satisfaction enhancement
- Outstanding receivables analysis
- Governance and regulatory compliance
Work Experiences
- Regularly evaluated client contracts, identifying ambiguities and ensuring that billing terms resulted in optimal revenue generation.
- Managed a portfolio of [Number] accounts, analyzing trends to reduce outstanding receivables by $[Amount] within [Timeframe].
- Trained and mentored a team of [Number] billing specialists.
- Introduced automated invoicing software, reducing manual input errors by [Percentage] and slashing processing time by [Amount of Time].
- Ensured steady cash flow.
- Implemented a quarterly audit process.
- Reduced aged receivables by [Percentage].
- Collaborated between [Departments].
- Took charge of local and international invoicing.
- Identified ambiguities in contracts.
Summaries
- Achieved results within [Timeframe].
- Billing specialist with a demonstrated history of recovering $[Amount] in outstanding revenue while decreasing Days Sales Outstanding by [Number] days.
- Achieved [Percentage] accuracy in budget reconciliations.
- Client-oriented Assistant Billing Manager with success in resolving disputes, reducing resolution times by [Percentage] and enhancing team workflow.
- Cut manual errors by [Percentage]%.
- Results-driven Assistant Billing Manager.
- Led high-performing teams.
- Led billing teams of [Number] specialists.
- Successfully identified $[Amount] in incorrect invoices.
- Led to a [Percentage] increase in client transparency.
Accomplishments
- Collaborated with the finance team to create detailed monthly reports, aiding in forecasting and budgeting analysis for senior management.
- Managed a $[Amount] monthly billing portfolio, consistently ensuring accuracy and timeliness of invoice generation for [Number] clients.
- Partnered with IT department to improve ERP synchronization, reducing data entry errors by [Percentage]% and creating a more robust financial reporting foundation.
- Reduced late payments by [Percentage]% through streamlined invoicing processes and proactive payment follow-ups.
- Mentored junior billing staff on ERP systems, improving team knowledge and reducing processing errors by [Percentage]%.
- Developed custom reporting tools within [Accounting Software] to better track overdue invoices, leading to a [Percentage]% decrease in outstanding balances.
- Monitored compliance to billing controls, reducing invoice rejection rate by [Percentage]% over [Timeframe].
- Performed internal audits of the billing department, identifying and correcting $[Amount] in discrepancies across [Timeframe].
- Coordinated with the legal department to ensure contract terms were accurately reflected in billing, reducing disputes by [Percentage]%.
- Partnered with customer service to resolve billing disputes with clients, achieving a [Percentage]% resolution rate within [Timeframe].
Affiliations
- Association of International Certified Professional Accountants (AICPA)
- Financial Planning Association (FPA)
- Association of Billing and Coding Professionals (ABCP)
- Healthcare Financial Management Association (HFMA)
- Finance Executives International (FEI)
- Business Professionals Networking Group for Finance Managers
- International Association of Financial Executives Institutes (IAFEI)
- Institute of Certified Management Accountants (ICMA)
- American Management Association (AMA) - Finance & Billing Special Interest Group
- International Association of Invoice Professionals (IAIP)
Certifications
- Certified Financial Services Auditor (CFSA) [IIA]
- Certified Professional Biller (CPB) - AAPC
- Fundamentals of Accounting Certification - [Organization]
- Certified Professional Coder (CPC) - AAPC
- Certified Patient Account Specialist (CPAS) - American Association of Healthcare Administrative Management (AAHAM)
- QuickBooks Certified User – [Organization]
- Certified Medical Reimbursement Specialist (CMRS) - American Medical Billing Association (AMBA)
- Accounts Receivable Certification, National Association of Certified Public Bookkeepers (NACPB)
- Certified Healthcare Billing Professional (CHBP) - [Organization]
- Certified Healthcare Access Associate (CHAA) - AAHAM
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