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Skills

  • Menu memorization
  • Wine knowledge
  • Team Leadership
  • Business operations
  • Upselling techniques
  • Cake decorating skills
  • Customer service excellence
  • Employee training
  • Banquet coordination
  • Weights and measures

Work Experiences

  • Achieved exceptional levels of customer satisfaction.
  • Prepared items such as process and procedure during slower times of the day to cut down on customer wait times during peak dinner hours.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Achieved an employee attendance award for demonstrating 13 consecutive months of impeccable reliability and punctuality.
  • Tweaked tried-and-true recipes to remove allergens or change flavors to suit customer preferences.
  • Cleaned kitchen equipment to maintain hygiene.
  • Achieved this over a two years period.
  • Achieved a program on inspections.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Collaborated with team members to prepare and deliver catering orders for parties of 16+ on-site and off-site.

Summaries

  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Crew Person is a focused Crew Person who excels at multitasking and providing prompt and courteous service to all customers.
  • Gourmet meats, cheeses, and specialty items are all familiar to me.
  • With 7 years of experience serving metric food, capable Crew Person.
  • Extremely skilled at prioritizing responsibilities in the face of changing deadlines.
  • Excellent communication and detail-oriented skills.
  • Ready to take on new challenges with a role in the category industry.
  • Within Food and Beverage, senior Crew Person and outstanding performer in performance reporting and project management.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at data analysis and strategic planning.
  • Crew Person is a resourceful Crew Person who excels at creating memorable dining experiences.

Accomplishments

  • Proposed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Improved
  • Increased store sales by 2%.
  • Established
  • Represented
  • Recommended
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Prepared
  • Streamlined

Affiliations

  • American Medical Informatics Association
  • International Council of Nurses
  • SkillsUSA Participant, Hospitality Division (2024)
  • International Association of Administrative Professionals
  • Restaurant Leadership Conference Attendee 2023
  • Lions Club
  • Local Events Committee, standard Organizer
  • Workplace Safety and Compliance Advisory Board
  • International Foodservice Distributors Association
  • Team Collaboration in the Workplace Certificate (2015)

Certifications

  • Salesforce
  • OSHA: HACCP
  • Lean Six Sigma Yellow Belt Certification
  • CompTIA Network+
  • Food Allergy Awareness Training Certification
  • First Aid and CPR Certification Summit Group
  • Certified Food Safety Manager (CFSM)
  • Certified Supervisor of Retail Foodservice Establishments (CSRFE)
  • Certified Dining Room Professional (CDRP)
  • Certified Public Accountant

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