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Skills

  • 11 WPM typing speed
  • Cash management experience
  • Meal preparation
  • Planning and coordination
  • Basic sign language proficiency
  • Security systems
  • Administrative support
  • Team Leadership
  • Team building
  • Proper phone etiquette

Work Experiences

  • Achieved results over the course of 17 months.
  • Advocated for client rights in healthcare and judicial settings, resulting in successful access to strategic planning for 8 individuals.
  • Assisted procedure patients with workflow optimization, keeping a close eye on their health and safety.
  • Achieved successful access to client relations.
  • Personal and professional calendars were both organized by me.
  • Addressed unique client needs.
  • Achieved compliance with Phoenix state safety regulations.
  • Achieved results within 6 months.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Reported concerns to supervisory Lead Direct Support Staff Member to ensure that all client needs were met.

Summaries

  • Strategic planning in initiative settings and quality assurance in vendor management settings.
  • Personal Care Aide with a track record of collaborating closely with patients, families, and physicians to provide comprehensive procedure patient care.
  • Lead Direct Support Staff Member and team leader with 13 years of experience in category settings.
  • Standard and category have a proven track record.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Lead Direct Support Staff Member with cross-functional collaboration and performance reporting abilities.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Documenting vital statistics and health metrics is a strong suit.
  • Strategic thinker with expertise in client relations.
  • Committed to providing exceptional care to people who are disabled, impaired, or chronically ill.

Accomplishments

  • Developed emergency response protocols that ensured 6% compliance with safety regulations during drills and live incidents within several months.
  • Facilitated staff training on data collection and reporting systems, ensuring that 53% of required documentation was submitted accurately and on time.
  • Increased client participation in community-based social activities by 31%, fostering better integration of clients into their living environment.
  • Coordinated with healthcare providers and caregivers to enhance the overall care plan, leading to a 11% improvement in client health outcomes by 2018.
  • Improved medication management proficiency among team members, leading to 22% fewer medication administration errors by 2021.
  • Optimized documentation practices for client progress tracking, increasing accuracy by 78% and reducing reporting delays.
  • Collaborated with therapists and case managers to revise treatment plans, resulting in a 35% improvement in goal attainment for clients within 18 months.
  • Enhanced the efficiency of medication distribution processes, reducing time spent per client by 10% and maintaining high accuracy standards.
  • Monitored daily care routines and adjusted individualized plans to ensure adherence to safety regulations, which resulted in zero compliance infractions over the past year.
  • Reduced staff turnover by 28% through the implementation of a mentorship program offering ongoing support and professional development opportunities.

Affiliations

  • Certified Direct Support Professional (DSP), initiative – Held an active certification ensuring best practices in client care and support services.
  • Board Member, Disability Rights Network – Actively advocated for the rights of individuals in the healthcare, workplace, and educational settings.
  • Member, National Adult Protective Services Association (NAPSA) – Worked on behalf of vulnerable individuals to increase safeguards and protections.
  • Member, Wellness and Inclusion Advisory Committee – Designed programs that increased opportunities for socially inclusive activities for individuals with disabilities.
  • Advisory Committee Member, Council on Quality and Leadership (CQL) – Provided insights for improving the quality of life measures for individuals with disabilities.
  • Member, International Association for Direct Support Professionals (IADSP) – Participated in global learning initiatives aimed at improving care standards.
  • Member, National Disability Rights Network (NDRN) – Worked toward improving public policy surrounding disability rights and inclusive community integration.
  • Volunteer Advocate, metric – Assisted clients in navigating legal systems to obtain disability benefits and resources.
  • Alumni, initiative for Direct Support Professionals and Care Providers – Applied skills learned in care management and client communication improvements.
  • Mentor, Peer Leadership Program for Direct Support Staff – Guided peers in skill development and client handling best practices based on tested methodologies.

Certifications

  • First Aid/CPR and AED Certification - Lakeside Partners
  • Foster Care Advocate Certification - Georgia
  • Certified Autism Specialist (CAS) - Harbor & Co.
  • First Aid/CPR
  • Bloodborne Pathogens Training Certification - Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Professional Crisis Management (PCM) Certification, Northwind
  • CompTIA Network+
  • Applied Suicide Intervention Skills Training (ASIST) Certification Summit Group

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