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Skills

  • Dispatch
  • Supervision
  • Category communication
  • Surveillance
  • Problem resolution
  • First Aid/CPR
  • Firearms expertise
  • Background investigations
  • Program equipment
  • Interdepartmental collaboration

Work Experiences

  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Kept a physical presence at the entrances and exits and carefully monitored the CCTV.
  • Provided first aid to injured and ill people while also alerting paramedics for further assistance.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
  • Collaborated with interdepartmental teams to resolve high-priority personnel security clearance issues, improving overall clearance approval speed by 80%.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
  • Actively monitored team members on security clearance procedures.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.

Summaries

  • With a keen eye for detail, anticipates trouble and takes steps to intervene and diffuse it.
  • Awarded for operational excellence in 2017.
  • Achieved compliance in federal background investigations.
  • Personnel Security Assistant with 14 years of successful workflow optimization and budget management experience.
  • Accomplished Personnel Security Assistant, known for ensuring compliance with federal and Phoenix background check requirements for over 14 employees through thorough fingerprinting processes.
  • Accomplished Personnel Security Assistant.
  • Achieved high customer satisfaction.
  • Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional possesses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • In extreme weather conditions, consistently works flexible hours.

Accomplishments

  • Administered visitor control system for Portland, confirming security credentials for 12 daily visitors while ensuring no unauthorized access incidents.
  • Improved response protocols for handling classified information, reducing data leakages during transitions by 29% over 18 months.
  • Investigated and resolved 16 flagged clearance issues, mitigating potential security risks and ensuring compliance with federal guidelines.
  • Provided guidance on security clearance procedures to 4 team members, increasing clearance processing efficiency by 17% without compromising compliance standards.
  • Monitored and authorized access requests for 8 employees, ensuring data integrity and access control across classified systems.
  • Conducted clearance renewal audits for 5 employees, increasing compliance with federal standards and reducing clearance lapses by 61%.
  • Implemented an automated notification system to alert personnel on expiring clearances, reducing administrative handling times by 21% and ensuring timely renewals for 4 employees.
  • Led a cross-functional team to investigate clearance lapses, successfully reducing pipeline delays and improving clearance success rates by 62% over the past year.
  • Addressed and remediated clearance issues flagged through periodic reinvestigations for 15 team members, ensuring all cases were resolved within two years.
  • Developed sensitive data retention and destruction policies for outgoing personnel, ensuring careful handling of 11 employee records while minimizing security risks.

Affiliations

  • Federal Protective Service (FPS) Security Officer Training Certification
  • American Society of Safety Professionals
  • Federal Law Enforcement Training Centers (FLETC)
  • Access Control Executive Committee member at Cedar Works
  • National Defense Industrial Association (NDIA)
  • International Association of Administrative Professionals
  • National Classification Management Society (NCMS)
  • Society for Human Resource Management (SHRM) with an emphasis on HR and security compliance
  • American Correctional Association (ACA) related to security in correctional institutions
  • Society of Human Resource Management

Certifications

  • Certified Ethical Hacker (CEH)
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Privacy and Data Protection Certification (IAPP)
  • Certified Homeland Security Level III Certification (CHS-III)
  • Certified Professional in Background Investigations (CPBI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Homeland Security, Personnel Security Credential (PSC)
  • Google Certified Professional Cloud Architect

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