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Skills

  • Crisis intervention and emergency response
  • Conflict resolution and mediation
  • Supervision
  • Medication management
  • Project Planning
  • Confidential record-keeping and documentation
  • Schedule management
  • Project organization
  • Budgets
  • Collaboration with health organizations

Work Experiences

  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Kept track of the entire family's schedule and planned events.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Achieved results over a 15-month period.
  • Achieved a zero-error rate in 2018.
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.

Summaries

  • Weekends and evenings are available 2 hours per week.
  • Patients benefit from improved care and a flexible learning approach.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Costs were consistently reduced while profits were increased.
  • In-home or in a care facility, a skilled care provider assists the elderly, convalescents, or persons with disabilities with daily living activities.
  • Team player with excellent clinical and interpersonal abilities.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as streamlined and improved.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Expertise in emergency response and ongoing conditions monitoring.

Accomplishments

  • Collaborated with a multi-disciplinary team to improve resident care plans, leading to an Outstanding Service Award for teamwork-driven results.
  • Developed and led ongoing safety training for staff, improving emergency preparedness and lowering incident response time by 72%.
  • Successfully intervened in emergency medical situations, reducing response time by 60% and safeguarding resident health outcomes.
  • Created an activity roster tailored to residents’ abilities, enhancing engagement in physical therapy programs by 38%.
  • Supervised nutrition and dietary plans for 11 residents, contributing to a 27% improvement in health monitoring scores.
  • Reduced legal claims by 71% through diligent incident management and confidential documentation in coordination with the legal advisory team.
  • Monitored medication administration for 4 residents, ensuring 42% accuracy and adherence to prescribed regimens.
  • Assessed new resident needs during intake, facilitating personalized care plans that led to a 26% decrease in complaints during the adjustment period.
  • Coordinated with dietary staff to develop nutritious meal plans, improving residents' overall well-being and increasing satisfaction scores by 46%.
  • Enhanced confidentiality practices by implementing secure digital record-keeping systems, resulting in 85% fewer confidentiality breaches.

Affiliations

  • Society for Social Work Leadership in Health Care
  • National Association of Social Workers
  • Local Workday Training for Health and Social Services, 2024
  • American Medical Informatics Association
  • Resident Assistants and Peer Mentors Network
  • Institution for Chronic Illness Management Certification, 2018
  • Association for Supply Chain Management (APICS)
  • National Association for the Support of Long Term Care (NASL)
  • Resident Wellness Program Coordinator Certification, 2020
  • Association of Information Technology Professionals

Certifications

  • Certified Residential Medication Aide (CRMA) by Lakeside Partners
  • Psychological First Aid Certification by Meridian
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Addiction Recovery Facilitator (CARF) - 2020
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Mental Health and Wellness Coaching Certification (Meridian, 2017)
  • Bloodborne Pathogens Training (2023, Meridian)
  • Certified in Principles of De-Escalation (Jira Program)
  • QPR Gatekeeper for Suicide Prevention - Cedar Works

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