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Skills

  • Protocol development
  • Project organization
  • Data interpretation
  • Defect reduction strategies
  • Effective testing protocol creation
  • Cross-functional team collaboration
  • Collaboration with Engineering Teams
  • Communications
  • Advanced measurement technologies
  • First Article Inspection (FAI)

Work Experiences

  • Checked the quality of raw materials and finished products and discarded anything that didn't meet safety standards.
  • Assisted in obtaining OSHA by ensuring adherence to strict quality guidelines, improving market access for SAP.
  • Created comprehensive QA/QC reports for executive management.
  • Conducted a visual inspection of products to determine if they met quality standards.
  • Inspected ServiceNow and compared it to industry standards to meet regulatory requirements.
  • Technical documents such as deviation reports, testing protocols, and trend analyses were all written by me.
  • Analyzed quality metrics data.
  • Collaborated with R&D to ensure that new product designs aligned with manufacturing capabilities and minimized return rates by 68%.
  • Collaborated with legal and compliance departments.
  • Avoided $16 in potential defective product losses.

Summaries

  • Adept at supplier quality management.
  • Strengths in project management and client relations backed up by Construction training.
  • Achieved a 65% decrease in internal non-conformances year over year.
  • Achieved a 34% reduction in client complaints.
  • Proven experience working directly in QA and QC functions in the initiative industry, with a strong understanding of general practices.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved $11 annual savings.
  • Lead QC Inspector with 3 years of successful process improvement and workflow optimization experience.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.
  • Quality Control Analyst with experience testing HubSpot and Construction products.

Accomplishments

  • Ensured ServiceNow met all customer-specific standards, which resulted in 61% on-time delivery rate improvement.
  • Performed root cause analysis on defective materials, contributing to a 79% reduction in supplier-caused defects.
  • Improved first-pass yield by 85% through the implementation of advanced QC methodologies like Six Sigma.
  • Led the standardization of process documentation to meet evolving regulatory requirements, ensuring 24% audit compliance.
  • Implemented continuous improvement initiatives resulting in 61% reduction in handling time for defective materials.
  • Developed corrective action plans (CAPA) which reduced production rework by 82%.
  • Enhanced communication between QC and production teams, reducing inspection delays and ensuring all production targets were met ahead of schedule.
  • Documented and resolved process which led to category.
  • Reduced production downtime by 85% by identifying and mitigating critical non-conformance issues proactively.
  • Reviewed and updated acceptance sampling protocols, improving product accuracy and consistency by 38%.

Affiliations

  • International Council for Machinery Lubrication (ICML)
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • American Society for Quality (ASQ)
  • American Medical Informatics Association
  • Lean Enterprise Institute (LEI)
  • Aerospace Quality Group (AQG)
  • American Manufacturing Quality Control Society
  • International Council of Nurses
  • Regulatory Affairs Professionals Society (RAPS)

Certifications

  • Project Management Professional (PMP)
  • ISO/IEC 17025 Certification - Laboratories General Requirements
  • CompTIA Network+
  • Certified Quality Inspector (CQI) - American Society for Quality (ASQ)
  • Certified Lead Inspector, Environmental Protection Agency (EPA)
  • Certified Operational Excellence (COE) - Summit Group
  • API 570 Piping Inspector Certification – program
  • Production Part Approval Process (PPAP) Certification
  • Certified Welding Inspector (CWI) – American Welding Society (AWS)
  • Google Certified Professional Cloud Architect

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