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Skills

  • Bookkeeping
  • Business correspondence
  • Records management
  • Business Administration
  • Administrative support
  • Transcription and dictation
  • Documentation and control
  • Program files maintenance
  • Credit and collections
  • Archiving and cataloging music content

Work Experiences

  • Effectively interacted with Music Assistant and Music Assistant, took detailed notes, and distributed minutes to all attendees in 6 months meetings.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Used Jira to write a variety of letters, reports, and other documents.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.

Summaries

  • Experienced in balancing high-volume inquiries with administrative requirements for a 16-person team.
  • Team leadership and budget management are examples of areas of expertise.
  • Proven track record of updating offices and increasing overall productivity.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 18 years of service.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.

Accomplishments

  • Led the documentation of studio sessions, archiving over 2 albums and ensuring consistency in track details and artist feedback.
  • Led the creation of an internal knowledge repository for music production processes, reducing training time for new staff by 29% over 2016.
  • Created marketing materials and music press kits that secured exposure for emerging talent, boosting online engagement metrics by 19%.
  • Coordinated booking for artist performances, resulting in a 66% decrease in response time from talent agencies and streamlining artist communication.
  • Implemented digital archiving processes that converted over 8 analog albums into a secure, searchable music library.
  • Collaborated on promotional strategy for upcoming album releases, resulting in over 66% increase in digital pre-sales.
  • Negotiated vendor contracts for music equipment, achieving savings of 33% that lowered the overall spending on studio sessions.
  • Supervised live session logistics for 4 high-profile recording artists and ensured timely coordination of all required equipment and staff.
  • Collaborated with team of 17 in the development of metric.
  • Led the archiving of over 3 rare and out-of-print albums, establishing a comprehensive digital library used for future productions.

Affiliations

  • Music Library Association
  • Music Assistant Professional Development Workshops
  • International Federation of the Phonographic Industry (IFPI)
  • International Council of Nurses
  • Society of Composers and Lyricists (SCL)
  • Academy of Country Music Member
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Classical Singer Community Member
  • Lions Club

Certifications

  • Diploma in Music Technology and Sound Design – Brightline, 2019
  • Certified Public Accountant (CPA)
  • Certified Concert Production Specialist – Boston, 2023
  • Certified Live Sound Technician – Workday, 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Music Business Foundations Certification - Berklee Online
  • Cisco Certified Network Associate (CCNA)
  • Audio Equipment Stage Technician Training Certificate – ServiceNow
  • Avid Certified User: Pro Tools

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