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Skills

  • Audit and inspection management
  • Project organization
  • Workforce planning
  • Customer service
  • Cost reduction strategies
  • Process improvement
  • Strategic planning
  • Regulatory compliance
  • Leadership development
  • Cross-functional team collaboration

Work Experiences

  • Oversaw a group of 16 program associates who dealt with the department's daily and complex requirements.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Addressed facility needs for personnel.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Identified category areas in need of improvement and implemented method program, resulting in a 11% increase in productivity.
  • Increased productivity by 10% while lowering staffing and operational costs.
  • Achieved a 17/year decrease in expenses.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Collaborated with military personnel or leadership to reorganize barracks layouts for specific mission requirements ensuring 38% mission readiness.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Barracks Manager with 17 years of successful vendor management and team leadership experience.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Clear understanding of stakeholder engagement and quality assurance as well as vendor management training.
  • Proactive Barracks Manager uses determination and attention to detail to produce high-quality strategic planning work.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Customer-focused professional with 2 years of experience in the Miscellaneous sector.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.

Accomplishments

  • Prepared and presented detailed cost-benefit analysis for upgrading barracks infrastructure, leading to a 2 saved in long-term maintenance costs.
  • Achieved 26% improvement in expense tracking by utilizing a new expense management system for utility and staff costs.
  • Proactively identified opportunities for facility improvement, resulting in a 19% satisfaction increase among residents based on post-occupancy surveys.
  • Optimized barracks layout during construction phase, resulting in 13 additional spaces within the original footprint, saving 6.
  • Improved staff training and onboarding programs, cutting new employee acclimatization time by 46%.
  • Documented and resolved standard which led to framework.
  • Led and executed large-scale renovation efforts, completing the project 16 weeks ahead of schedule and under budget by 11.
  • Implemented occupancy forecasting model, increasing housing utilization by 74% while maintaining flexibility for emergency accommodations.
  • Reduced costs of repairs and maintenance by 18 through vendor negotiations and preventive maintenance protocols.
  • Led the development of emergency action plans to address a range of potential crises, ensuring legal and procedural compliance for Six Sigma.

Affiliations

  • Military Officers Association of America (MOAA)
  • National Housing Federation – Facility Management Division
  • United States Army Warrant Officers Association (USAWOA)
  • American Marketing Association
  • Center for Military Readiness (CMR)
  • Jaycees
  • Association of Certified Safety Professionals (ACSP)
  • American Military Retirees Association (AMRA)
  • National Apartment Association (NAA)
  • Institute for Operations Research and the Management Sciences (INFORMS)

Certifications

  • Leadership in Energy and Environmental Design (LEED) accreditation by the U.S. Green Building Council
  • Fire Safety Manager Certification by Ohio
  • Military Transportation and Logistics Certificate from standard
  • Certificate in Military Housing Property Management
  • Certified Maintenance and Reliability Technician (CMRT) by the Society for Maintenance & Reliability Professionals (SMRP)
  • Certified Public Accountant (CPA)
  • Basic Housing Management Course by initiative
  • Apple Certified Associate (ACA)
  • Security Clearance Level initiative
  • Cisco Certified Network Associate (CCNA)

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