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Skills

  • Process optimization
  • Project organization
  • Team management
  • ERP software
  • Billing error reduction
  • Data entry
  • First Aid/CPR
  • Standard equipment
  • Peachtree proficiency
  • Financial reporting

Work Experiences

  • Was in charge of automating office procedures like correspondence management, recordkeeping, and online communication.
  • Improved efficiency and productivity by streamlining bookkeeping procedures.
  • Identified and suggested remedies for areas in need of improvement based on detailed daily reports and analysis.
  • Used Tableau to analyze finances and create detailed forecasting reports.
  • Entered financial data and payments to ensure that employees and vendors were paid accurately and on time.
  • Made daily reporting information entry more efficient for better record keeping.
  • Achieved results over a the past year period.
  • Prepare Adobe Creative Suite for the coming days by sending detailed daily bank reports to program agency and closing the current day's finances.
  • Implemented new accounting, financial, and operational systems to maximize efficiency and recordkeeping accuracy.
  • Communicated critical operational improvements to improve performance using financial data from reports.

Summaries

  • Worker who is meticulous and enterprising and is committed to excellence.
  • Accounting Manager with extensive expertise in quality assurance and 18 years of experience.
  • Strong Quickbooks and Asana skills, as well as a meticulous and accurate nature.
  • Accounts Payable Clerk who has worked with category accounts for 5 years.
  • Cross-functional collaboration and data analysis are being offered to a new method opportunity.
  • Revenue Recovery Supervisor with a 14-year track record in billing and collections, as well as a strong grasp of legal procedures and legislation.
  • Detail-oriented employee with a track record of resourcefulness and dependability.
  • Expert Accounts Payable Specialist with in-depth knowledge of vendor management.
  • Expert at budget management.
  • Exceptional at completing tasks under tight deadlines while prioritizing urgent needs.

Accomplishments

  • Overhauled the department's record-keeping system, reducing discrepancies in collections documentation by 65%.
  • Documented and resolved category which led to standard.
  • Decreased the average days sales outstanding (DSO) on overdue accounts by 8 days through strategic follow-ups and client-centric solutions.
  • Streamlined communication and escalations between collections and legal teams, reducing resolution time for escalated disputes by 78%.
  • Collaborated with team of 15 in the development of procedure.
  • Drove key process improvement initiatives that reduced overdue accounts by 55% and boosted cash flow.
  • Created detailed reports for senior management, providing actionable data insights that influenced collection strategies.
  • Optimized workflows by introducing Power BI, leading to an 62% improvement in recovery speed.
  • Reduced overdue receivables by 66% by implementing an enhanced follow-up system on aging accounts.
  • Resolved product issue through consumer testing.

Affiliations

  • Receivables Management Association International (RMAI) – Certified Receivables Compliance Professional
  • Association of Information Technology Professionals
  • Association of Certified Fraud Examiners (ACFE) – Member since 2017
  • International Association of Administrative Professionals
  • National Association of Credit Management (NACM) – Active Participant in 2020 Debt Collection Summit
  • Certified Revenue Officer Program (CROP) – Completed Certification in Revenue Cycle Management
  • American Marketing Association
  • Global Association of Risk Professionals (GARP) – Specialized in Risk Management for Collections Teams
  • Revenue Cycle Improvement Consortium (RCIC) – Led Workshops on Operational Efficiency
  • Association for Computing Machinery

Certifications

  • Credit Business Associate (CBA), Beacon Labs
  • Certified in Strategy and Competitive Analysis (CSCA)
  • Revenue Operations Specialist Certification, Summit Group
  • Certified Collector Specialist (CCS)
  • Leadership in Revenue Recovery and Risk Management Certification, Beacon Labs
  • Certified Treasury Professional (CTP)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • CompTIA Network+
  • Certified Credit and Collection Compliance Professional (CCCMP)

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