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Skills

  • Investigation tactics
  • MS Office
  • Industry compliance benchmarking
  • Corporate integrity agreements (CIAs)
  • Problem resolution
  • ISO 19600 compliance management systems
  • First Aid/CPR
  • Cross-functional team leadership
  • Program equipment
  • Internal auditing process

Work Experiences

  • Transported Jira to one year customer locations.
  • Advised executive leadership on high-risk regulatory issues.
  • Updated investigation strategies to reflect current information after reviewing data analysis laws.
  • Looked for industry trends on social media and through online sources.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Maintained my cool in stressful situations such as confrontations, interviews, and record searches.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Addressed data security breaches.
  • Collaborated with senior management.

Summaries

  • Achieved a 35% reduction in regulatory breaches.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Dedicated to learning, growing, and succeeding in Banking and Financial Services.
  • Achieved this through proactive risk management.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted certification success rates by 55%.
  • Achieved a 33% improvement in audit readiness.
  • 9 years of experience.
  • Achieved a 58% reduction in compliance breaches.

Accomplishments

  • Resolved product issue through consumer testing.
  • Initiated compliance risk reporting system, reducing response time to regulatory inquiries by 46% through automated alerts.
  • Designed a cross-border regulatory compliance roadmap, harmonizing requirements across jurisdictions and mitigating risks in standard.
  • Monitored operational compliance issues, leading to the identification and mitigation of 11% risks across key business areas.
  • Led the revision of 10 corporate policies, aligning internal processes with new regulations and reducing operational risks.
  • Led efforts to mitigate operational risks by revising corporate policies in response to emerging KRIs, lowering non-compliance incidents by 49%.
  • Led the integration of real-time compliance monitoring tools, reducing risk event occurrences by 30% within 6 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed comprehensive compliance review programs, identifying gaps that could have incurred $84,000 in fines and avoiding enforcement actions.
  • Reduced the company’s exposure to sanctions by identifying 2 critical infractions and submitting necessary mitigation strategies.

Affiliations

  • Law Society standard – Compliance Practice Group
  • International Compliance Association (ICA)
  • Certified Regulatory Compliance Manager (CRCM)
  • Business Compliance Leadership Group
  • Council of Ethics & Compliance Officers (CECO)
  • National Association of Social Workers
  • Chartered Financial Analyst Institute (CFA) – Ethics Group
  • American Society for Industrial Security International (ASIS)
  • International Organization for Standardization (ISO) – Compliance Management Group
  • Association of Certified Anti-Money Laundering Specialists (ACAMS)

Certifications

  • CompTIA Network+
  • Financial Risk Manager (FRM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified International Privacy Professional/Europe (CIPP/E)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Protection Professional (CPP)
  • PCI-DSS Internal Security Assessor (ISA) Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Internal Auditor (CIA)

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