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Skills

  • Stakeholder collaboration
  • Problem resolution
  • Communications
  • Team building
  • Operational improvement
  • First Aid/CPR
  • Financial budgeting and reporting
  • Cash flow optimization techniques
  • Property tours and inspections
  • Business development in commercial real estate

Work Experiences

  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Created, reviewed, and submitted operating and capital budgets for the property.
  • Accelerated tenant onboarding by creating streamlined lease documentation and digital contract signing tools, reducing start-to-finish time by 2 days.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Achieved an average 62% increase in annual rent roll.
  • Achieved a 22% enhancement in tenant satisfaction.
  • Advised real estate investment trusts (REITs) on leasing strategies.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Accelerated tenant onboarding.

Summaries

  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Accomplished Lease Consultant.
  • Property manager and licensed real estate professional with 16 years of industry experience.
  • Lease Consultant with 12 years of successful data analysis and cross-functional collaboration experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Lease Consultant and outstanding performer in performance reporting and team leadership.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.
  • Oversee all aspects of program buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.

Accomplishments

  • Provided advisory services for reallocation of rental space within 8-unit office parks, which increased tenant satisfaction by 52% through better space utilization.
  • Resolved product issue through consumer testing.
  • Managed a cross-functional team to launch new advertising campaigns for available properties, increasing tenant applications by 47%.
  • Directed lease negotiations between property owners and corporate tenants, securing premium rates and closing deals valued at over $16 annually.
  • Conducted space optimization assessments across 4 commercial units, identifying opportunities to increase rentable square footage by 59%.
  • Worked closely with legal teams to ensure 9 lease agreements met compliance with both local and state regulations, mitigating potential legal risks for clients.
  • Attended framework to stay current on leasing industry trends, applying insights to boost rental income by 72%.
  • Documented and resolved process which led to procedure.
  • Executed a tenant retention strategy that resulted in 73% lease renewals compared to the market average of process%.
  • Guided property owners in creating differentiated leasing packages, increasing overall visibility in a competitive market and driving a 37% increase in lease signings.

Affiliations

  • American Society of Safety Professionals
  • Society of Women Engineers
  • Real Estate Academic Initiative (REAI)
  • Jaycees
  • American Medical Informatics Association
  • National Association for Industrial and Office Parks (NAIOP)
  • National Apartment Association (NAA)
  • Project Management Institute
  • National Tenant Representation Association (NTRA)
  • Certified Commercial Investment Member Institute (CCIM)

Certifications

  • First Aid/CPR Certified
  • Certified Commercial Investment Member (CCIM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Commercial Property Developer Certification (CPDC)
  • Certified Legal Issues & Real Estate Law Professional - Cedar Works
  • Certified Property Manager (CPM) - Northwind
  • ServSafe
  • Certified Public Accountant
  • Certified Lease Analyst (CLA) - 2021
  • Certified Tenant Management Specialist (CTMS) - program

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