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Skills

  • Client relationship management
  • Conflict resolution
  • Project organization
  • City and county regulations
  • Team management
  • Regulatory compliance
  • Affordable housing programs knowledge
  • Business operations
  • Marketing and advertising
  • AMSI

Work Experiences

  • Achieved results within 2024.
  • Advised corporate tenants on space optimization, saving them approximately $6 in overhead expenses annually through customized leasing solutions.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved a 83% reduction in disputes.
  • Achieved a 71% lease renewal rate.
  • Accelerated tenant onboarding by creating streamlined lease documentation and digital contract signing tools, reducing start-to-finish time by 2 days.
  • Created, reviewed, and submitted operating and capital budgets for the property.
  • Adeptly managed tenant relations, ensuring clear communication, timely responses, and a 73% reduction in disputes.
  • Achieved a 49% retention rate year over year.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 4% or higher.

Summaries

  • Talented business manager with a track record of success in both operations and leadership.
  • Adept at curating customized leasing strategies.
  • Accomplished Lease Consultant.
  • Clear understanding of stakeholder engagement and strategic planning as well as vendor management training.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.
  • Tenant relations, sales, marketing, and business transactions are all areas where I excel.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results within three years.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.

Accomplishments

  • Collaborated with team of 10 in the development of standard.
  • Instituted preventive maintenance plans ahead of lease renewals, reducing tenant turnover by 56% across multiple properties.
  • Handled the leasing of multimillion-dollar retail spaces, finalizing 14 leases that maximized space utilization and attracted premium tenants.
  • Prepared detailed market analyses for office and retail leases, contributing $9 in annual additional revenue through optimized pricing.
  • Integrated a digital lease signing platform, cutting down paperwork errors by 20% and enabling faster tenant onboarding processes.
  • Established strong relationships with key clients, maintaining a 34% retention rate and securing consistent referrals for new leasing opportunities.
  • Developed custom leasing strategies based on neighborhood demographic data, driving a 77% increase in new tenant inquiries and lease engagements.
  • Resolved product issue through consumer testing.
  • Maintained an average occupancy rate of 48% across 8 properties by implementing tenant-focused retention strategies.
  • Improved tenant retention by 22%, leading to a 14-point increase in property owner satisfaction scores.

Affiliations

  • Association of Information Technology Professionals
  • Certified Commercial Investment Member Institute (CCIM)
  • Lions Club
  • Institute of Real Estate Management (IREM)
  • Jaycees
  • American Bar Association Section of Real Property, Trust, and Estate Law
  • International Facility Management Association (IFMA)
  • International Council of Nurses
  • Society of Women Engineers
  • National Association of Realtors (NAR)

Certifications

  • First Aid/CPR Certified
  • Certified Real Estate Data Analyst (CREDA)
  • CompTIA A+ Technician
  • Salesforce
  • ServSafe
  • Certified Facility Manager (CFM) - Lease Expertise
  • Financial Modeling & Valuation Analyst (FMVA) - category
  • Certified Leasing Consultant (NAA) - National Apartment Association
  • Fair Housing Compliance Certification - Atlanta
  • Contract Negotiation Specialist (CNS) - Real Estate Focus

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