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Skills

  • Vital signs monitoring
  • Progress documentation
  • State regulations knowledge
  • Case management
  • HIPAA compliance
  • Multitasking ability
  • Patient education
  • Bedside manner and compassionate care
  • Process improvements
  • Relationship building

Work Experiences

  • Answered 13 call lights per shift to help patients feel more comfortable, which included adjusting beds, lights, and bed rails.
  • Kept track of ongoing care and intervened when issues arose.
  • Assisted in the management of 3 patients per shift in a fast-paced environment, ensuring timely care without compromising quality.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Administered insulin injections.
  • Assisted with mobility exercises.
  • Gathered biological specimens for requested tests and prepared them for transport to the lab.
  • Collaborated with nursing staff to complete electronic charting, reducing discrepancies in patient care documentation by 33%.
  • Kept the patient area clean, safe, and well-organized.
  • Adhered to hygiene and infection prevention protocols.

Summaries

  • Patient Care Coordinator with extensive experience in developing cost-effective, service-oriented patient care programs.
  • With compassion and attention to detail, she is skilled at addressing patient needs.
  • With 15 years of experience in metric healthcare environments, I'm a strategic planner and analytical problem solver.
  • Dedicated to improving care while lowering costs for both the patient and the provider.
  • Patient Care Coordinator with experience in case management and care planning.
  • Nursing practices and related regulations are well-understood.
  • Highly motivated to help patients progress and encourage long-term health and wellness habits.
  • With a strong foundation in implementing health and wellness habits to improve quality of life, highly skilled in home healthcare.
  • Knowledgeable Patient Care Associate who is extremely effective at meeting patient care needs while reducing unnecessary hospital costs.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.

Accomplishments

  • Documentation: Documented patient information obtained from intake interviews.
  • Earned “President's Club” for initiative.
  • Administered insulin injections and consistently monitored blood sugar levels, achieving a 34% reduction in glucose fluctuations over several months.
  • Oversaw 15 cases each month.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Created individualized patient care plans in collaboration with nurses and physicians, resulting in more tailored care and an increase in positive recovery outcomes.
  • Assisted 14 patients daily with transfers and ambulation, helping to decrease the risk of falls by 47% thanks to adherence to safety protocols.
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.

Affiliations

  • American Marketing Association
  • Alliance for Patient Access (AFPA)
  • American Heart Association (AHA) Training Program Participation
  • Toastmasters
  • Lions Club
  • Certified Dementia Practitioner (CDP) Network
  • Jaycees
  • Medical-Surgical Nursing Certification Board (MSNCB) Membership
  • National Council on Aging (NCOA) Healthcare Division
  • Health Professions Network (HPN)

Certifications

  • LMSW
  • Project Management Professional (PMP)
  • Salesforce
  • Basic Life Support (BLS) Certification by American Heart Association (AHA)
  • Pediatric Advanced Life Support (PALS)
  • ANA Certified in Gerontological NP
  • SHRM Certified Professional (SHRM-CP)
  • Bladder Scanning Certification 2024
  • Graduate Certificate in Global Health
  • Certified Dementia Practitioner (CDP)

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