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Skills

  • Manual and automated medication dispensing
  • Confidentiality and HIPAA
  • Assisting pharmacists
  • Customer care standards
  • Laboratory Practices
  • Interpersonal communication
  • Team collaboration
  • Drug delivery mechanisms
  • FDA compliance
  • Quality assurance and control

Work Experiences

  • Kept proper inventory levels, rotated stock, and complied with prescription drug recalls right away.
  • Replenished the automated medication dispensing system.
  • Won
  • Was in charge of pharmacy inventory management, which included accurate medication ordering, returns, and inter-store transfers.
  • Guided
  • Got better.
  • Conducted bi-annual chart reviews at assisted living facilities (ALF) as a consultant pharmacist.
  • Created and maintained patient profiles, as well as keeping the organizational database up to date.
  • Invented
  • Managed

Summaries

  • Committed to maintaining the highest levels of quality control.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Pharmacy Technician Extern with 18 years of successful quality assurance and budget management experience.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dedicated Pharmacy Technician with 7 years of experience and success in fast-paced program pharmacy environments.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Focused on customer service

Accomplishments

  • Developed educational materials to inform patients of proper medication storage, which helped reduce incidents of improper drug usage by 59% over the past year.
  • Worked with pharmacists to reduce prescription fulfillment time by 3% during peak hours, enhancing patient flow.
  • Worked with healthcare providers to identify and resolve medication contraindications, reducing prescription errors by 71% over the past year.
  • Resolved product issue through consumer testing.
  • Counseled an average of 6 patients daily on side effects and medication management, improving compliance rates by 47%.
  • Provided thorough instruction to 4 customers daily regarding the proper usage of medical devices, positively impacting overall product satisfaction.
  • Oversaw the processing of 14 prescriptions daily without compromising accuracy in a fast-paced, automated pharmacy system.
  • Instrumental in ensuring adherence to HIPAA standards, safeguarding patient confidentiality and resulting in zero HIPAA violations during 18 months.
  • Provided one-on-one support to elderly patients during Medicare open enrollment, successfully enrolling 7 seniors and saving an average of 16 per patient.
  • Supported pharmacy operations during peak times by handling a 78% increase in prescription volume while maintaining adherence to quality control protocols.

Affiliations

  • Medication Safety Officers Society (MSOS)
  • Pharmacy Technician Certification Board (PTCB)
  • Association for Computing Machinery
  • Volunteer, Health Outreach Programs (Prescription Drug Assistance focused)
  • International Society of Pharmacy Technicians (ISPT)
  • Member, American Society of Pharmacovigilance (ASP)
  • Member, National Council for Prescription Drug Programs (NCPDP)
  • Society of Human Resource Management
  • Active participant in ASHP Interdisciplinary Workforce Committees
  • Speaker, 2017 Annual Pharmacy Collaborative Conference

Certifications

  • Hands-on Tablet Technology, system
  • Certification in Medication Safety - Cedar Works, 2017
  • Emergency Pharmacy Technician Certification (EPTC) - Cedar Works, 2015
  • Certificate in Medical Office Administration
  • Certified Psychiatric Pharmacist
  • Google Certified Professional Cloud Architect
  • Intravenous (IV) Certification for Pharmacy Technicians - Meridian, 2015
  • Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association 2019
  • Advanced Pharmacy Technician Certification, Harbor & Co., 2020
  • Certificate in Pharmacy Workflow Optimization - Cedar Works, 2017

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