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Skills

  • Family services
  • Grant writing and securing funding
  • Process improvement
  • Emotional intelligence development
  • Conflict resolution and mediation
  • First Aid/CPR
  • Behavior mirroring
  • Collaboration with Interdisciplinary Teams
  • Active listening and empathy
  • Client needs assessment

Work Experiences

  • 100% of interns transitioned to full-time positions.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Advocated for social justice issues.
  • Collaborated with 12 local organizations.
  • Addressed critical thematic elements.
  • Completed home welfare checks to comply with state and program guidelines.
  • Achieved a 27% reduction in response time.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with initiative customers to determine their needs and deliver standard service.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.

Summaries

  • Connected over 2 families to job assistance services.
  • 5 years of experience in case management.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Connected over 13 families to essential resources.
  • Achieved results over two years.
  • Advocated for policy changes benefiting marginalized families.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Connected over 7 families to reliable housing.
  • Achieved 37% advancement in client communication outcomes.

Accomplishments

  • Conducted individualized socio-emotional assessments for all incoming students, building tailored plans that resulted in 37% success in improving academic performance.
  • Resolved product issue through consumer testing.
  • Provided conflict resolution and mediation services within school settings, reducing incidents of violence by 75% through de-escalation techniques.
  • Documented and resolved program which led to procedure.
  • Developed robust tracking systems for student progress, resulting in a 68% increase in graduation rates among at-risk students.
  • Led school-wide campaigns in support of mental health awareness which impacted participation in mental health screenings by 31%.
  • Developed a strengths-based program for over 14 families, facilitating supportive environments and boosting school attendance by 66% upon completion.
  • Applied therapeutic techniques and mindfulness strategies that reduced levels of student anxiety by 65% within a six-month period.
  • Improved client intake processes and assessments, reducing wait times and increasing student access to mental health services by 22%.
  • Implemented classroom behavior management system focused on positive reinforcement, yielding a 20% reduction in disciplinary actions.

Affiliations

  • Association for Supervision and Curriculum Development (ASCD)
  • National Coalition for Homeless Veterans (NCHV)
  • International Association of Administrative Professionals
  • Society for Prevention Research (SPR)
  • American Medical Informatics Association
  • National Association for the Education of Young Children (NAEYC)
  • Association for Supply Chain Management (APICS)
  • National Association of Counsel for Children (NACC)
  • National Alliance on Mental Illness (NAMI)
  • Child Welfare League of America (CWLA)

Certifications

  • Positive Behavioral Interventions and Supports (PBIS) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Supporting Students Facing Trauma Certification
  • Emotional Regulation in Children Certification
  • Certified Brain Injury Specialist (CBIS) by ACBIS
  • Certified Professional in Learning and Performance (CPLP) by ATD
  • CompTIA A+ Technician
  • Social and Emotional Learning (SEL) Practitioner Certification by category
  • Play Therapy Certification by Summit Group

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