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Skills

  • Accurate Monitoring of Payment Schedules
  • Invoicing and billing
  • Strong negotiation skills
  • Aged receivables analysis
  • Planning and coordination
  • Intuit QuickBooks specialist
  • Insurance billing
  • Invoice generation
  • Project organization
  • Inventory management

Work Experiences

  • Increased the efficiency and effectiveness of the accounting system by inspecting account books and recording transactions to optimize processes.
  • Payroll, electronic deposits, and employee pay adjustments were all handled by me.
  • Reconciled journal entries and verified credit posting for metric and category transactions.
  • Handled daily financial transactions such as verifying, classifying, computing, posting, and recording accounts payable data, as well as reconciling daily totals to ensure proper accounting.
  • Successfully 17 times per several months handled payroll services for 6 employees.
  • Put together procedure and standard reports to display system data.
  • Was in charge of an employee's petty cash drawer and kept track of all transactions in a system report.
  • Analyzed day payments and produced detailed reports in order to identify and recommend improvements in areas where there was room for improvement.
  • Kept supply in line with demand by effectively managing inventory controlled and reducing work flow gaps.
  • Ran daily system and standard reports to check data and address variances.

Summaries

  • People-oriented and dedicated to efficiency, financial modernization, and close method documentation management.
  • With excellent mathematical skills and accuracy, trained in ServiceNow and method financial analysis.
  • Receivables Specialist is a dynamic and highly qualified Receivables Specialist who has a thorough understanding of accounting principles, taxation policies, and income tax procedures.
  • In client relations, he is known for his accuracy, resourcefulness, and extensive knowledge.
  • Detail-oriented and dedicated to high-quality work.
  • Dedicated to providing excellent customer service, timely payments, and thorough documentation.
  • Proven track record of reorganizing and modernizing financial operations.
  • With training in Salesforce and initiative auditing, she is capable of handling all aspects of a company's finances.
  • Professional who is well-organized, proactive, and responsible.
  • Workflow optimization and performance reporting are highly skilled at creating spreadsheets and preparing targeted reports.

Accomplishments

  • Managed high-profile accounts with a combined revenue of $11, achieving a 61% capture rate on collections by the end of framework.
  • Improved customer communications by developing a standardized escalation process for overdue receivables, cutting escalated billing disputes by 47%.
  • Reduced average Days Sales Outstanding (DSO) by 9 days by employing a proactive account management and follow-up strategy.
  • Managed end-to-end accounts receivable (AR) processes for a portfolio of high-value clients, increasing collections efficiency by 83% over three years.
  • Achieved 75% improvement in cash applications through the optimization of ServiceNow functionalities to better allocate payments and manage discrepancies.
  • Created a predictive cash flow forecasting model based on historical AR data, improving budgeting accuracy by 54%.
  • Worked in collaboration with legal and compliance teams to ensure collections activities were in full alignment with FDCPA guidelines and best practices.
  • Utilized Workday to provide detailed monthly and quarterly sales aging reports, driving actionable insights that led to a 42% reduction in delinquent accounts.
  • Restructured the AR department’s workflow and reallocated resources, increasing overall team productivity by 46% with fewer staff hours.
  • Devised and implemented dispute management protocols, leading to a 24% reduction in escalated cases and processing time.

Affiliations

  • Affiliate Member, International Credit & Trade Finance Association (ICTF) system
  • Volunteer, Institute of Financial Operations (IFO) system
  • Certified Member, Chartered Institute of Credit Management (CICM) program
  • Active Member, Society for Finance Executives in AR standard
  • Participant, Credit Research Foundation (CRF) AR Symposium 2020
  • Board Member, National Association of Accounts Receivable Professionals (NAARP) 2019
  • Participant, AR & Credit Risk Management Forum process
  • Member, American Association of Finance & Accounting (AAFA) program
  • Certified Accounts Receivable Professional through standard 2018
  • Attendee, CFO Leadership Council Annual Conference 2017

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Management Accountant (CMA) through the Institute of Management Accountants (IMA)
  • Certified Business Analysis Professional (CBAP)
  • Professional in Human Resources (PHR) with a focus on finance functions
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • International Accounts Receivable Certificate by Ironclad Systems
  • Associate in Commercial Collections (ACC) by ACA International
  • Certified Billing and Reconciliation Analyst (CBRA) by Cedar Works
  • Certified Accounts Receivable Manager (CARM) by The Association of Financial Professionals

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