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Skills

  • Safety protocols
  • Credit and collections
  • Customer satisfaction
  • Investigations expert
  • Tax preparation
  • Computer literate
  • Defensive training
  • CRM Systems
  • MS Office
  • Internal auditing

Work Experiences

  • Worked on urgent issues both independently and collaboratively to protect people and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Looked into security-related mishaps.
  • All security violations and duress alarms were dealt with quickly and effectively by me.
  • Closed and securely locked all gates and doors at the conclusion of each event.
  • Provided the company with accurate verbal and written reports.
  • Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment.
  • Assessed and deflected issues in emergency situations quickly.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.

Summaries

  • Among his accomplishments is the creation of a category app for use in the standard industry.
  • Crowd Controller with extensive management, supervision, training, and customer service experience.
  • Defensive security personnel who are well-versed in the law and order.
  • I served in the United States Army for 10 years, including a combat tour in Afghanistan.
  • Familiar with a variety of trade and security tools.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • Capable of working irregular hours and in inclement weather.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Capable of carrying out each task with the safety of citizens and government personnel in mind.

Accomplishments

  • Developed custom security checkpoints and access control strategies that reduced unauthorized entries at standard.
  • Developed and implemented security plans for high-profile events, partnering with local law enforcement and resulting in zero security incidents.
  • Increased sales 16% over the past year.
  • Reduced event-related incidents by 72% through early threat detection and preventative security measures.
  • Played key role in planning security logistics for multicultural events, managing a team of 4 security officers.
  • Developed and executed crowd dispersal techniques during end-of-event surges, improving post-event safety outcomes.
  • Implemented proactive crowd monitoring techniques, mitigating potential issues before they escalated into safety hazards.
  • Conducted detailed risk assessments for gatherings of 9 attendees, identifying critical areas for increased security measures.
  • Mediated and resolved guest disputes in a timely and professional manner, consistently increasing customer satisfaction by 15%.
  • Contributed to a 17% decrease in security-related complaints by developing and enhancing event communication protocols.

Affiliations

  • Association for Computing Machinery
  • National Incident Management System (NIMS) Certification
  • International Council of Nurses
  • Society of Women Engineers
  • Public Safety Communications Accreditation (APCO)
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • National Association for Civilian Oversight of Law Enforcement (NACOLE)
  • Homeland Security Exercise and Evaluation Program (HSEEP)
  • Law Enforcement Advancement Programs

Certifications

  • Defensive Tactics and Use of Force Training - Harbor & Co., 2020
  • Crowd Risk Analysis Training - Summit Group, 2020
  • First Aid/CPR Certified
  • ServSafe
  • Unarmed Security Guard License - Seattle, 2017
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • First Responder Certification Ironclad Systems - 2021
  • Certified Public Area Security Professional - Meridian, 2023
  • Advanced Report Writing and Documentation for Security Officers - Northwind, 2018

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