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Skills

  • Disease management standards
  • Interdisciplinary collaboration
  • First Aid/CPR
  • Empathy-driven communication
  • Assessing needs
  • Quality of life guidelines
  • Crisis resolution strategies
  • Family counseling
  • Business operations
  • Compliance with framework standards

Work Experiences

  • Co-facilitated a renal transplant preparation program.
  • Addressed workplace discrimination due to dialysis schedules.
  • Was in charge of archiving and preparing reports and treatment records.
  • Collaborated with patient families.
  • Assisted families in navigating insurance complexities.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a cost reduction of $10 per case.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted training on chronic illness.
  • Coordinated aftercare services and patient follow-ups.

Summaries

  • Awarded over $8 in grants.
  • Within Miscellaneous, senior Renal Social Worker and outstanding performer in budget management and risk assessment.
  • Achieved 80% increase through seminars and health programs.
  • Achieved results in 2021.
  • Dedicated Renal Social Worker.
  • Clear understanding of vendor management and strategic planning as well as vendor management training.
  • Coordinated clinical trial participation.
  • Collaborated closely with nephrologists, nurses, and caregivers to streamline discharge planning, reducing re-hospitalization rates by 78%.
  • Strengths in risk assessment and performance reporting backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Maintained and meticulously updated clinical documentation systems, reducing record errors by 18%.
  • Developed and implemented a psychosocial quick-assessment tool, reducing intake process times for new dialysis patients by 65%.
  • Designed and facilitated a peer mentoring program for dialysis patients that increased patient resilience by 20% over the past year.
  • Developed and delivered culturally sensitive health promotion materials, achieving a participation increase of 52% in early-stage kidney disease seminars.
  • Advocated for patient needs in collaboration with nephrologists, increasing the approval rate of transplant evaluations by 29%.
  • Advocated for the integration of mental health services in renal treatment plans, increasing patient engagement by 32% over several months.
  • Co-facilitated a renal transplant preparation program, enhancing patient readiness and increasing preparedness rates by 34% in 2022.
  • Partnered with local community organizations to successfully implement public health outreach programs focused on kidney disease awareness.
  • Organized transportation logistics for dialysis patients, cutting no-show rates by 84% over the past year, improving treatment adherence.
  • Monitored and evaluated psychosocial interventions, achieving a 80% improvement in patient coping mechanisms over 6 months.

Affiliations

  • American Professional Society of ADHD and Related Disorders (APSARD)
  • American Psychological Association (APA) – Health Psychology Division
  • Project Management Institute
  • Association for Psychosocial Oncology (APOS)
  • National Association of Social Workers
  • Lions Club
  • American Association of Kidney Patients (AAKP) - Affiliate Membership
  • American Federation of Aging Research (AFAR)
  • International Council of Nurses
  • International Association of Administrative Professionals

Certifications

  • CompTIA Network+
  • Elder Care Certification - category
  • Advanced Psychosocial Therapy Certification - method
  • Certified Advanced Social Work Case Manager (C-ASWCM) - NASW
  • Certified Dialysis Social Worker (CDSW) - 2016
  • Certified Telehealth Social Worker (CTSW) - Brightline
  • Post-Master’s Certificate in Integrated Primary and Behavioral Health Care - method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Nephrology Social Worker (CNSW) - National Kidney Foundation
  • Basic Life Support (BLS) - American Heart Association

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