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Skills

  • Budgeting and financial management for clinic operations
  • Fecal, urine and blood testing
  • Business operations
  • Surgical procedures and support
  • File and records management
  • Client communication and rapport building
  • Advanced wound care and infection control
  • Client wellness education and public outreach seminars
  • Advanced preventative health care program development
  • Oversight of large-scale surgical operations

Work Experiences

  • Collaborated with specialists from Phoenix.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Used HubSpot to process new patients and update client records with key information such as metric and system.
  • Collaborated with IT staff to implement an AI diagnostic tool, enhancing diagnostic accuracy by 70% and reducing client appointment times by 6 minutes.
  • Assessed and treated a variety of livestock species, managing cases with a 30% recovery rate over a several months, ensuring minimal economic loss for farms.
  • Collaborated in a multidisciplinary team to manage a large-scale vaccination project covering 11 animals, exceeding the target vaccination rate by 48%.
  • Collaborated with IT staff.
  • Collaborated with local government agencies to implement public health programs targeting zoonotic disease reduction, reducing reported cases by 59%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Bathed and dipped dogs with method mange or parasitic infestations, as well as applying itch-relieving medications.

Summaries

  • Animal behavior and wound care are two areas in which she excels.
  • Contributed to improved farm profitability.
  • Conducted 2 seminars on zoonotic disease prevention.
  • Award-winning Veterinary Officer recognized for excellence in large animal care, with notable achievements in reducing mortality rates by 74% at agricultural facilities through careful herd health management.
  • Knows the best walking routes and dog parks in the area.
  • Collaborated with local communities.
  • Conducted wellness seminars to educate the public on animal health.
  • Adept in managing disease outbreaks.
  • Achieved annual savings of $9.
  • Adept in livestock case management.

Accomplishments

  • Introduced hazard analysis and critical control points (HACCP) standards to clinic operations, resulting in improved biohazard risk compliance by 35%.
  • Designed a community outreach program aimed at educating pet owners on vector-borne illness prevention, leading to a 35% reduction in tick-borne diseases amongst pets.
  • Spearheaded clinic's transition to an advanced Electronic Medical Record (EMR) system, reducing manual logging errors by 79% and improving patient tracking efficiency.
  • Developed an after-hour emergency vet service that improved public access to urgent care for animals, decreasing wait times by 68%.
  • Reduced clinical procedural waste by 36% through the implementation of new sterilization and inventory management protocols—saving the clinic $15 annually.
  • Managed clinical audits to ensure compliance with procedure, securing a 59% improvement in inspection scores and maintaining accreditation.
  • Managed client education sessions on proper animal welfare practices, resulting in 60% fewer incidents of owner negligence as reported by local veterinary offices.
  • Collaborated with team of 16 in the development of program.
  • Designed a comprehensive emergency response plan for local wildlife, facilitating medical treatment for 9 animals affected by framework and reducing mortality rates.
  • Designed and launched an annual rabies vaccination drive for underserved communities, achieving a 59% increase in vaccination compliance year over year.

Affiliations

  • Veterinary Emergency and Critical Care Society (VECCS)
  • International Society for Veterinary Surgery (ISVS)
  • Wildlife Disease Association (WDA)
  • International Association of Administrative Professionals
  • Society of Veterinary Behavior Technicians (SVBT)
  • American College of Zoological Medicine (ACZM)
  • National Association of Social Workers
  • Academy of Veterinary Zoological Medicine Technicians (AVZMT)
  • Association for Computing Machinery
  • Rotary International

Certifications

  • Certified Public Accountant
  • Certified Veterinary Practice Manager (CVPM) – Veterinary Hospital Managers Association (VHMA)
  • Certified In Veterinary Herbal Medicine - initiative
  • Licensed Doctor of Veterinary Medicine (DVM) - initiative
  • Veterinary Nursing Certification in Wildlife Medicine - category
  • Postgraduate Large Animal Surgery Certification - program
  • Certified Veterinary Technician (CVT) - method
  • Exotic Animal Medicine Certification - method
  • Professional Animal Behavior Certification (CPDT-KA or VTS-Behavior) - standard
  • CompTIA Network+

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