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Skills

  • Collaborative Product Development
  • Regulatory compliance
  • Procedure equipment
  • Creative merchandising
  • Team building
  • Relationship development
  • Financial Management
  • Team management
  • Budgets
  • Staff management

Work Experiences

  • Increased the productivity of the customer service team by leading training initiatives and reorganizing schedules, resulting in a 10% reduction in overtime.
  • Used Jira to create framework and standard reports to track quality assurance.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across standard calendars and programs.
  • Achieved company-wide compliance in key technical sales certifications.
  • Devised and implemented a product market strategy to determine distribution, pricing, and promotion.
  • Achieved $12 in sales revenue.
  • Sought out new customers in order to generate sales leads and boost revenue from existing customers.
  • Achieved 67% improvement in lead conversion rate.
  • Attending tradeshows and industry conferences helped me promote the company's products and services.
  • Achieved 28% year-over-year sales growth.

Summaries

  • Achieved 30% year-over-year growth in the Southwest.
  • Dedicated to providing high-quality services and products.
  • Direct Senior Technical Sales Manager with 14 years of industry experience in Miscellaneous.
  • In the Miscellaneous industry, diligent Senior Technical Sales Manager is successful at establishing client relationships and directing cross-functional teams.
  • Senior Technical Sales Manager who is proactive and meticulous, with over 12 years of experience in the procedure industry.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Forward-thinking manager with 2 years of manufacturing project management experience.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • For the development of technical presentations to demonstrate benefits, proficient QuickBooks skills are required.
  • Prospecting and consulting with new customers and industries to improve, market, and drive sales is a strong suit.

Accomplishments

  • Closed initiative deal valued at $$30,000 in 2024, representing 85% of total sales revenue for the region.
  • Expanded market reach into the West Coast, generating $$108,000 revenue in 16 months through tailored go-to-market strategies.
  • Drove customer retention strategies through personalized account management, increasing contract renewals by 63%.
  • Led cross-functional initiatives to introduce new product lines, resulting in $191,000 in new revenue within 12 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced cross-training programs for the sales team, improving knowledge retention and increasing product sales by 45%.
  • Collaborated with legal and executive teams to negotiate $244,000 multi-year service agreements, increasing account longevity and minimizing risk.
  • Collaborated with the software engineering team to develop a customized product that increased feature adoption by 80%, boosting sales.
  • Implemented a client feedback system, leading to a 15% boost in customer satisfaction and product adoption.
  • Secured framework with Summit Group, contributing to 24% growth in annual revenue for the Atlanta territory.

Affiliations

  • Toastmasters
  • Association for Computing Machinery
  • American Marketing Association
  • Association for Proposal Management Professionals (APMP)
  • American Society of Safety Professionals
  • Women in Sales Leadership (WSL) initiative
  • Lions Club
  • Jaycees
  • Technology Services Industry Association (TSIA)
  • IEEE Technology and Engineering Management Society

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Negotiation Skills Certification – metric
  • Certified Sales Enablement Professional (CSEP) - Sales Enablement Collective
  • Certified Key Account Manager (KAM) – procedure
  • Leadership Communication Solutions Certification – metric
  • Salesforce
  • First Aid/CPR Certified
  • Certified Revenue Management Professional (CRMP) - Summit Group
  • Data-Driven Sales & Marketing Certificate – category
  • Google Certified Professional Cloud Architect

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