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Skills

  • Process equipment
  • MS Office
  • Customer service-oriented
  • Accounts payable / accounts receivable
  • Project management
  • Flexible
  • Relationship building
  • Cross-functional team collaboration
  • Portuguese fluency
  • Federal documents accuracy

Work Experiences

  • Maintained strict confidentiality to maintain customer confidence and protect operations.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
  • Used strong time management and organizational skills to ensure smooth and seamless operations.
  • Used a variety of data collection methods to successfully research and record data.
  • Assisted Operations Clerk by managing personal documents, organizing calendars, and preparing meeting collateral.
  • Was in charge of communications, mail distribution, supply ordering, and inventory control in the office.
  • Increased customer retention by effectively resolving problems.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Prepared for meetings by gathering all necessary materials ahead of time.
  • Worked on general clerical tasks both independently and with supervision.

Summaries

  • Process improvement and strategic planning skills, as well as problem-solving knowledge.
  • Flexible Operations Clerk with 2 years of experience in standard office environments.
  • Operations Clerk is a dependable and enthusiastic Operations Clerk with 2 years of front desk management experience.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • Meticulous Operations Clerk capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Salesforce.
  • Offering 3 years of experience in customer relations management.
  • Professional with performance reporting and risk assessment fluency.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as cross-functional collaboration and budget management.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Facilitated smooth communication between departments by organizing and distributing essential reports, resulting in 48% fewer missed deadlines.
  • Accomplished method through framework.
  • Documented and resolved initiative which led to method.
  • Assisted with improving order management processes through automation, cutting manual data entry shifts from 15 hours to 18 hours per week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Liaised with transportation teams to schedule and confirm delivery windows, ensuring minimal disruption to production timelines and reducing missed deliveries by 74%.
  • Collaborated with cross-functional teams to streamline document workflows, reducing turnaround time by 75%.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Earned “President's Club” in 2020.
  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Affiliations

  • National Notary Association (NNA) for Office Support Roles
  • Association of Records Managers and Administrators (ARMA International)
  • Project Management Institute
  • Office and Administrative Support Professionals Network
  • Certified Shipping and Receiving Specialist (CSRS) - Membership Affiliation
  • Business and Operations Professionals of Atlanta
  • Jaycees
  • International Federation of Purchasing and Supply Management (IFPSM)
  • Association of Information Technology Professionals
  • Institute for Organizational Excellence

Certifications

  • Basics of Supplier Quality Assurance Certification
  • CompTIA Security+
  • Distribution and Warehousing Certificate from Beacon Labs
  • Inventory and Supply Chain Management Certificate from Brightline
  • Certified Business Analysis Professional (CBAP)
  • International Forwarding and Logistics Specialist Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified in Production and Inventory Management (CPIM) by APICS
  • CompTIA A+ Technician
  • Certified Supply Chain Professional (CSCP) by APICS

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