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Skills

  • Marketing
  • Travel planning
  • Budgets
  • Transcription and dictation
  • Flexible
  • Memorization and recall
  • Verifying insurance coverage
  • Overseeing automated databases
  • Excellent planner and coordinator
  • Multi-line Telephone Systems

Work Experiences

  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Performed a variety of office support functions as needed.
  • Aided the organization's objectives by ensuring that projects were in line with the mission of providing knowledge, information, expertise, and experiences in the field of speech and language pathology.
  • Provided critical software expertise for programs such as Asana and QuickBooks across the office, including training, troubleshooting operations, optimizing usage, and developing optimal products.
  • Was in charge of processing client payrolls as well as payroll corrections.
  • Distributed administrative tasks strategically among metric employees and provided guidance to help them perform better.
  • Organized and prepared procedure reports for submission to Operations Clerks using category and program data.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.

Summaries

  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Individual with process improvement who is active and well-educated.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Flexible Operations Clerk with 2 years of experience in standard office environments.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as metric and initiative.
  • Professional with performance reporting and risk assessment fluency.
  • Motivated Office Automation Clerk looking for a new job where her team leadership and vendor management skills can be put to good use.
  • Process improvement and strategic planning skills, as well as problem-solving knowledge.

Accomplishments

  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Collaborated with team of 8 in the development of system.
  • Led a small team in updating and digitizing paper-based workflows, reducing paper usage by 51% and improving document retrieval times.
  • Procedure Trained medical billing staff of 18 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Achieved certification through the Microsoft Excel, program.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Liaised with transportation teams to schedule and confirm delivery windows, ensuring minimal disruption to production timelines and reducing missed deliveries by 74%.
  • Managed office inventory, maintaining essential stock at optimal levels, allowing for uninterrupted operations and a reduction of 73% in last-minute orders.

Affiliations

  • Operations Planning and Execution Professionals Forum
  • American Institute for Administrative Assistants
  • American Marketing Association
  • Association for Operations Management (APICS)
  • Finance and Operations Management Professionals Association
  • Administrative Professionals Network - Local Chapter Chicago
  • Rotary International
  • Certified Administrative Professional (CAP) - Certification Affiliation
  • American Medical Informatics Association
  • American Payroll Association (APA)

Certifications

  • Certified Clerical Specialist by Vantage
  • Project Management Professional (PMP)
  • Certified Project Analyst (CPRA) by ABPMP
  • CompTIA Network+
  • Certified Logistics Associate (CLA) by MSSC
  • Certified Fraud Examiner (CFE)
  • Certified Administrative Professional (CAP) by IAAP
  • Certified Public Accountant (CPA)
  • Certified International Supply Chain Professional (CISCP)
  • International Forwarding and Logistics Specialist Certification

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