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Skills

  • Team building
  • First Aid/CPR
  • Pest control protocol development
  • Problem resolution
  • Employee Turnover Reduction Strategies
  • Restocking abilities
  • Forklift trained
  • Assignment delegation
  • Problem-solving in plant health
  • KPI (Key Performance Indicator) tracking

Work Experiences

  • Championed team-building initiatives that fostered employee engagement and increased retention by 52% over 2023.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Authored monthly newsletters on plant care and industry trends, increasing nursery subscribers by 18 over a 17-month period.
  • Set up and managed plant irrigation systems to ensure that different types of plants received the proper amount of water.
  • Attracted over 14 visitors.
  • Achieved results over a 7-year period.
  • Achieved growth over a 13-month period.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Assisted in nursery budgeting.
  • Ordered supplies, restocked supplies, and merchandised products for customers to purchase.

Summaries

  • Within Miscellaneous, senior Nursery Supervisor and outstanding performer in quality assurance and data analysis.
  • Achieved on-time deliveries by 46%.
  • Achieved $2 in annual savings.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 64% satisfaction rating.
  • Achieved annual savings of $15.
  • Conducted regular soil analysis.
  • Boosted operational knowledge.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adopted modern irrigation techniques.

Accomplishments

  • Assisted in the development and implementation of eco-friendly initiatives, leading to the achievement of OSHA in 2020.
  • Conducted educational outreach programs with local schools, increasing nursery visibility and community engagement by 28%.
  • Improved customer retention by 35% through personalized plant care advice and excellent customer service.
  • Spearheaded nursery expansion project that added 2 new plant varieties, contributing to a 46% increase in market share.
  • Managed cross-department collaboration between landscape design and sales, increasing large-scale project sales by 80% within 6 months.
  • Re-vamped nursery layout to optimize customer navigation flow, improving sales per square foot by 66%.
  • Created and managed seasonal promotional events, resulting in 80% year-over-year revenue growth.
  • Organized on-site workshops that attracted over 17 community members, leading to a 17% increase in retail sales.
  • Identified and resolved employee scheduling conflicts, improving operational coverage and reducing overtime by 79% over 2018.
  • Collaborated with team of 10 in the development of system.

Affiliations

  • Rotary International
  • Freemason
  • Society for Ecological Restoration (SER)
  • Member of the category Chamber of Commerce for Outreach Activities
  • Certified Landscape Professional Scrum Master, awarded by 2024
  • Native Plant Conservation Campaign
  • Green Roofs for Healthy Cities – Accredited Green Roof Professional Six Sigma
  • Jaycees
  • Professional Landscaping Network Certified Landscape Technician
  • Association of Professional Landscape Designers (APLD)

Certifications

  • Advanced Irrigation Technician Certification (Certified Irrigation Technician - CIT)
  • Pesticide Applicator License - metric
  • CompTIA A+ Technician
  • Pest Management and Control Certification (University Extension/Online Programs)
  • Certified Arborist - International Society of Arboriculture (ISA)
  • Certified Irrigation Designer (CID) – Irrigation Association
  • Project Management Professional (PMP)
  • Salesforce
  • Customer Service Excellence Certificate (American Management Association - AMA)
  • Certified Landscape Horticulturalist (Association of Professional Landscape Contractors )

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