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Skills

  • Flexibility in location scheduling
  • Communication with anxious patients
  • Patient-centered care
  • Measuring vital statistics
  • Infection control practices
  • Customer service
  • Medical office administration
  • Supervision
  • Mobile phlebotomy logistics
  • Health education

Work Experiences

  • Used appropriate collection procedures, such as framework and standard collection procedures, to collect fluid or tissue samples.
  • Collaborated with finance to implement streamlined workflows, reducing sample processing time by 53%.
  • Collected blood samples in rural areas.
  • Aided in the design of employee health fairs.
  • Collaborated with marketing to implement streamlined workflows.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Complied with OSHA standards.
  • Actively collaborated with customer success to resolve discrepancies between lab results and patient information to prevent diagnostic delays.
  • Collaborated with the procedure counseling team to support patients with chronic illnesses during long-term mobile blood draws.
  • Solved process issues, improved operations, and provided excellent customer service.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adhered strictly to all CDC safety guidelines.
  • Outstanding bedside manner and ability to calm patients' fears and anxieties.
  • Achieved full compliance during method field audits.
  • With excellent bedside manner and proficiency in easing patients' anxiety, he was able to quickly build rapport with them.
  • Expert at collecting specimens quickly and accurately using a variety of venipuncture and capillary puncture techniques.
  • Certified mobile phlebotomy technician.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with team of 7 in the development of method.
  • Collaborated with healthcare providers and laboratory staff to ensure seamless and timely specimen handoffs, reducing processing delays by 35%.
  • Promoted infection control protocols during procedures, reducing patient infection rates by 77%.
  • Documented and resolved process which led to framework.
  • Initiated patient reminder systems that improved compliance and reduced missed appointments by 80%.
  • Responded to medical emergencies during mobile visits by administering first aid and contacting emergency services when needed.
  • Achieved 82% accuracy in matching patient records with specimen collection information using electronic medical systems.
  • Utilized Power BI to manage and track up to 16 patient appointments daily, optimizing logistics and reducing travel delays by 31%.
  • Managed mobile phlebotomy supplies, ensuring a 29% reduction in supply shortages by streamlining inventory replenishment.
  • Performed an average of 12 successful venipunctures per one year, maintaining a 45% patient satisfaction and comfort score.

Affiliations

  • Association for Advancements in Blood-Draw Technologies
  • National Association of Healthcare Transport Management (NAHTM)
  • American Society of Phlebotomy Technicians (ASPT)
  • National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
  • Blood Draw Training and Techniques Association
  • Certified Phlebotomy Technicians (CPT) Certification
  • Mobile Healthcare Association
  • Community Health Ventures (CHV)
  • Blood Bank Technologists Association
  • Phlebotomy Technician Certification from NHA

Certifications

  • Certified Mobile Phlebotomy Specialist (CMPS) – 2015
  • Certified in Sample Transport Compliance under CDC Guidelines – 2016
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Pediatric Phlebotomy Training Certification – Seattle 2021
  • Certified in Venipuncture Techniques – Meridian
  • CompTIA A+ Technician
  • Advanced Certification in Infectious Disease Prevention for Phlebotomists – 2022
  • CompTIA Security+
  • Certified Lead Phlebotomy Technician – Brightline

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