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Skills

  • Recruitment
  • Adherence to OSHA standards
  • Vendor relationship management
  • Data-driven operational decisions
  • Equipment maintenance
  • Employee performance management
  • First Aid/CPR
  • Leadership and team management
  • Cross-functional team collaboration
  • Operational improvement

Work Experiences

  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Contributed to a 72% rise in employee retention.
  • Built and maintained a culture of accountability.
  • Cut material waste by 31%.
  • Achieved a 59% increase in shift productivity.
  • Collaboratively designed a comprehensive skills cross-training program.
  • Aligned shift-level production plans with company goals.
  • Created comprehensive shift logs that improved inter-shift communication and reduced operational discrepancies by 45%.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Assumed responsibility for emergency response procedures.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Analyzed data to provide actionable insights.
  • Achieved a 54% increase in timely project completions.
  • Achieved 52% improved retention rates.
  • Collaborated with department stakeholders.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Within Miscellaneous, senior Shift Group Leader and outstanding performer in cross-functional collaboration and data analysis.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Achieved a 66% reduction in employee turnover.
  • Talented chef with 10 years of experience preparing and serving a wide range of foods.

Accomplishments

  • Enhanced inventory management practices, resulting in a 62% reduction in waste and spoilage over two years.
  • Coordinated a shift restructuring project that reduced overtime costs by 40% while maintaining production quality.
  • Developed contingency staffing plans that resulted in zero disruptions during unplanned absences, maintaining production efficiency at 45%.
  • Directed a safety training overhaul that cut workplace injuries by 36% and improved OSHA compliance ratings.
  • Optimized inventory control procedures, decreasing stock discrepancies by 79% and improving on-time order fulfillment.
  • Trained over 9 new employees on category, reducing training time by 43% and leading to improved production efficiency.
  • Reduced overtime by 76% through more efficient scheduling and balanced workload distribution across all shifts.
  • Spearheaded a root-cause analysis on equipment failures, which led to a 49% increase in equipment reliability and production uptime.
  • Documented and resolved system which led to program.
  • Drove team efficiency through the introduction of daily performance reviews, achieving a 28% boost in productivity over 6 months.

Affiliations

  • Association of Information Technology Professionals
  • Lean Six Sigma Black Belt Certification from standard
  • Council of Supply Chain Management Professionals (CSCMP)
  • Six Sigma Certification through program
  • International Association of Business Process Management Professionals (ABPMP) - Certified Business Process Leader
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • American Marketing Association
  • Lions Club
  • Institute of Industrial and Systems Engineers (IISE)

Certifications

  • Project Management Professional (PMP)
  • CompTIA Network+
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • Certified Machine Operator (CMO) – Lakeside Partners
  • Certified Public Accountant
  • ISO 9001:2015 Internal Auditor Certification
  • Certified Production and Inventory Management (CPIM) - APICS
  • Certified Industrial Hygiene Professional (CIH)
  • Certified Lean Six Sigma Green Belt

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