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Skills

  • Team management
  • MS Office
  • Work order review
  • Employee training and mentorship
  • Conflict resolution during high-pressure situations
  • Budgeting and cost control for repairs
  • Problem resolution
  • Collaborative problem-solving
  • Energy efficiency upgrades
  • Basic carpentry and structural repair

Work Experiences

  • Boosted property curb appeal.
  • Collaborated with outside contractors for major repairs, ensuring projects remained on track and boosting project completion timelines by 46%.
  • Achieved a unit turnover rate 55% faster than the company average.
  • Consulted with tenants to troubleshoot maintenance concerns, resolving 65% of issues on the first visit.
  • Collaborated with the procurement team.
  • Performed general equipment maintenance and repair to reduce downtime.
  • Collaborated with the procurement team to re-evaluate vendor contracts, leading to cost savings totaling $14 over the past year.
  • Contributed to annual energy savings of 28%.
  • Conducted inspections of HVAC, plumbing, and electrical infrastructures.
  • Conducted repairs in over 10 units.

Summaries

  • Avoided the need for external contractors.
  • Within Miscellaneous, senior Make Ready Technician and outstanding performer in data analysis and strategic planning.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Avoided future safety risks.
  • Dedicated Production Worker with experience on the assembly line.
  • Reviewing work instructions and following guidelines is second nature to me.
  • Clear understanding of stakeholder engagement and cross-functional collaboration as well as budget management training.
  • Achieved higher tenant retention.
  • Conducted final inspections.
  • Conducted pre-turn inspections.

Accomplishments

  • Installed and repaired kitchen and bathroom fixtures to company and safety specifications, leading to a 54% increase in completed work orders.
  • Resolved product issue through consumer testing.
  • Conducted pre- and post-move inspections, reporting findings to property management for budget planning and tenant chargebacks.
  • Coordinated work with vendors and third-party contractors to complete critical repairs, adhering to scheduled deadlines and within budget.
  • Documented and resolved method which led to system.
  • Cleaned and maintained exterior common areas to acceptable standards, enhancing overall curb appeal and reducing liability claims.
  • Repaired and maintained HVAC systems for multifamily housing, resulting in a 61% decrease in resident maintenance requests.
  • Utilized specialized tools and equipment for plumbing and electrical installations, significantly decreasing job completion times by 76%.
  • Trained junior technicians in electrical systems diagnostics, boosting team efficiency by 47% in the identification and resolution of electrical issues.
  • Assisted in developing a new inventory tracking process that improved material availability by 83% and cut project delays across multiple properties.

Affiliations

  • Lions Club
  • Green Building Certification Institute (GBCI)
  • Association of Information Technology Professionals
  • Association of Maintenance Professionals (AMP)
  • Residential Facilities Maintenance Training through program
  • Plumbing and Mechanical Contractors Association (PMCAA)
  • Occupational Safety and Health Administration (OSHA) Certification - 2019
  • Participation in Industry Trade Shows & Conferences (e.g., 2024 Maintenance Mania)
  • Association of Energy Engineers (AEE)
  • Building Performance Institute (BPI) Certification

Certifications

  • EPA 608 Certification (Refrigeration and HVAC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Safe Ladder Use Certification
  • Certified Electrical Mechanic (CEM)
  • Residential Electrical Installer Certification
  • Occupational Safety and Health (OSHA) 30-hour Certification
  • LEED Green Associate Certification
  • Plumbing License procedure
  • HVAC Excellence Certification
  • Project Management Professional (PMP)

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