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Skills

  • Answering incoming calls
  • Business correspondence
  • G Suite knowledgeable
  • Operational improvement
  • Administrative support specialist
  • Invoice processing
  • Standard equipment
  • AP/AR proficiency
  • Excellent planner and coordinator
  • Portuguese fluency

Work Experiences

  • Managed
  • Cleaned all of the work areas, walls, equipment, storage areas, and the station every day.
  • Was in charge of answering phones and performing clerical duties in the office.
  • COB (Coordination of Benefits) was calculated by me.
  • Had planned ahead.
  • Through effective training practices, I was able to help prevent safety issues and maintain compliance with framework.
  • Was in charge of a multi-line phone switchboard that routed calls to the appropriate personnel and departments.
  • Did some research and came up with process cost-effective shipping methods that would save $3 per 6 months.
  • Accessed the appropriate computer screens and entered all sales orders correctly.
  • Won

Summaries

  • Team player who is knowledgeable in team leadership and performance reporting.
  • Transportation Assistant with 14 years of successful quality assurance and stakeholder engagement experience.
  • With 18 years of experience as Transportation Assistant in Phoenix, I am organized and hardworking.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Transportation Assistant with a thorough understanding of transportation regulations, methods, and practices.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • In search of a new professional challenge in a fast-paced setting.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as metric and initiative.

Accomplishments

  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Monitored
  • Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Coordinated
  • Resolved
  • Method Worked with HR department to establish employee benefits, training, payroll and termination procedures.
  • Completed
  • Research: Investigated and analyzed client complaints to identify and resolve issues.
  • Method Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Contributed

Affiliations

  • Holder of the Freight Forwarder Certification from the Canadian International Freight Forwarders Association (CIFFA)
  • Society of Human Resource Management
  • Member of the American Institute of Certified Planners (AICP) with a focus on transportation
  • Active contributor to the Tactical Transportation Operations Forum
  • Association of Information Technology Professionals
  • Member of the American Public Transportation Association (APTA) focusing on aviation transit
  • Certified in HazMat Transportation through the U.S. Department of Transportation (DOT)
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Member of the Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Freight Broker Certification – Transportation Intermediaries Association (TIA)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Lean Six Sigma Green Belt Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • International Organization for Standardization (ISO) 9001 Certification – standard
  • Certified Export Specialist (CES) – National Customs Brokers & Forwarders Association of America (NCBFAA)

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