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Skills

  • Root cause analysis
  • Defect monitoring
  • Manual and exploratory testing
  • Problem resolution
  • Organization
  • First Aid/CPR
  • Data validation strategies
  • Performance bottleneck identification
  • Documentation skills
  • Database queries for validation

Work Experiences

  • Designed and executed over 4 test cases.
  • Conducted A/B testing post-release.
  • Collaborated with developers and Product Owners.
  • Developed end-to-end test strategies for cloud-based solutions, scaling performance testing to accommodate method concurrent users.
  • Authored detailed test documentation.
  • Enhanced resolution times by 21%.
  • Collaborated with cross-functional teams to develop and implement automated testing scripts, reducing testing time by 64%.
  • Conducted A/B testing post-release to validate feature performance and user engagement, resulting in 28% higher user retention.
  • Conducted security testing to ensure compliance with PMP, reducing vulnerabilities by 79%.
  • Collaborated with sales to adopt behavior-driven testing, ensuring test cases are aligned with business goals and achieved 16% pass rate in first run.

Summaries

  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Achieved key stakeholder buy-in for framework.
  • Strengths in client relations and team leadership backed up by Computers Software training.
  • Method and procedure software expertise demonstrated over 4 years of experience.
  • Collaborated with cross-functional teams.
  • Conducted root cause analysis.
  • Complete knowledge of the SDLC.
  • Achieved a 54% reduction in average resolution times.
  • Achieved a 52% reduction in escaped defects.
  • Accomplished in risk-based testing.

Accomplishments

  • Developed automated data validation scripts that decreased manual effort by 38%, improving accuracy and speeding up test cycles.
  • Implemented a risk-based testing approach that identified 8 high-priority defects before release, reducing production issues by 24%.
  • Collaborated with cross-functional teams to reduce system vulnerabilities by 83%, ensuring compliance with initiative.
  • Worked with the development team to improve test automation coverage, leading to a 72% reduction in manual testing time.
  • Successfully navigated the QA team through Computers Software compliance audits with zero fines or penalties.
  • Enhanced user acceptance testing for standard by streamlining communication with stakeholders, resulting in timely feedback and 29% fewer post-release issues.
  • Documented and resolved framework which led to standard.
  • Designed and implemented a data validation strategy that uncovered inconsistencies in standard, resulting in a 3% increase in data accuracy.
  • Reduced deployment rollback occurrences by 70% through improved test case management and quality gates in the release process.
  • Contributed to a CPA-compliant QA process, helping the development team adhere to regulatory requirements and pass audits with zero non-conformances.

Affiliations

  • Women in Technology International (WITI)
  • Association for Computing Machinery (ACM)
  • BrowserStack Testing Community
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Jaycees
  • International Council on Systems Engineering (INCOSE)
  • International Software Quality Institute (iSQI)
  • Software Process Improvement Network (SPIN)
  • ISTQB Certified Tester Certification Board

Certifications

  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified JIRA Administrator
  • Certified Tester Advanced Level (CTAL) - Test Manager
  • First Aid/CPR Certified
  • Certified Ethical Hacker (CEH)
  • Certified Quality Assurance Professional (CQAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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