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Skills

  • Communications
  • Project organization
  • Custom orthotic design
  • Hand tools and machinery use for device building
  • Problem resolution
  • Orthotic outcome documentation
  • CAD/CAM technology for orthotic fabrication
  • Orthopedic billing and coding expertise
  • Regulatory compliance
  • 3D printing in orthotic device creation

Work Experiences

  • Achieved a 28% improvement in durability.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved results within two years.
  • Documented care in patients' records and conducted research on various types of materials to be used in the production of prosthetics and artificial limbs based on patient feedback.
  • Oversaw the delivery of system project by process team, which resulted in procedure.
  • Chose materials and created cast measurements, model changes, and layouts.
  • Individual patient needs were met by discussing treatment plans and optimal strategies, as well as the benefits, risks, and time commitments associated with each option.
  • Was in charge of overseeing the fabrication, repair, and upkeep of orthoses and prostheses.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Aided postoperative patients in faster recovery.

Summaries

  • Achieved a reduction in fitting errors by 60%.
  • Clear understanding of team leadership and budget management as well as team leadership training.
  • Achieved 59% improvement in team efficiency.
  • Achieved results within 18 months.
  • Certified Prosthetist and Orthotist with a track record of managing complex prosthetic patient care.
  • Certified Orthotist with 3 years of successful quality assurance and vendor management experience.
  • Within Miscellaneous, senior Certified Orthotist and outstanding performer in cross-functional collaboration and client relations.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Professional with extensive knowledge of orthotic and prosthetic materials, designs, and modifications who is strategic and patient-centered.

Accomplishments

  • Improved device satisfaction scores by 79% through regular post-fitting patient feedback sessions, identifying areas for corrective adjustments.
  • Documented and resolved framework which led to standard.
  • Instituted monthly troubleshooting workshops for orthotic users, reducing device failure incidents by 81% across system.
  • Revised existing patient documentation plans to better track the longevity of orthotic devices, resulting in a 43% reduction in device replacements.
  • Directed training sessions for incoming orthotists focused on the usage of Power BI, significantly reducing onboarding time by three years.
  • Achieved patient recovery acceleration by up to 18 months with specialized post-fitting consultations and timely device adjustments.
  • Introduced material innovations that increased the durability of orthotic devices, extending their lifespan by 29%.
  • Resolved product issue through consumer testing.
  • Collaborated with a multidisciplinary team to adjust orthotic prescriptions in real-time, leading to a 74% improvement in immediate patient mobility outcomes.
  • Implemented a patient tracking system that allowed for more accurate follow-up care, reducing complications by 24%.

Affiliations

  • Advisory Board Member for framework
  • Collaborated with Gait Analysis Lab at Ironclad Systems, contributing to Miscellaneous
  • Staff Advisor for Illinois Licensure Preparation Program
  • Committee Member on Best Practices for Orthotic Safety Standards with Vantage
  • International Association of Administrative Professionals
  • Lions Club
  • International Society for Prosthetics and Orthotics (ISPO) - Member
  • Professional Affiliate, Physical and Occupational Therapy Network for Disorders of the Spine (POTNDS)
  • Volunteer for Local Pediatric Orthopedic Clinics 2015
  • Volunteer Trainer at Adaptive Sports and Orthotic Support Workshops, Raleigh

Certifications

  • ServSafe
  • Certified Custom Pedorthist (CCP) for specialized footwear fitting
  • Cisco Certified Network Associate (CCNA)
  • Orthotic and Assistive Device CAD Design Certification by SAP
  • Salesforce
  • Custom Orthotic Management Certification by category
  • Postural Analysis and Orthotic Support Certification by Lakeside Partners
  • Functional Performance Orthotic Therapy Certificate from initiative
  • Ottobock Professional Certification in standard
  • Accredited Fitter of Orthotics (CFo) by ABC

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