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Skills

  • First Aid/CPR
  • Data-driven Training Optimization
  • Online training experience
  • Organization
  • Adult learning theory application
  • Risk assessment background
  • Blended learning models
  • Instructional Technology Research
  • Content Conversion from Classroom to E-Learning
  • Compliance with Industry Standards for Training

Work Experiences

  • Courses accredited by standard.
  • Achieved a participant satisfaction rate of 83%.
  • Achieved results by 2024.
  • Identified employees with specific skill sets to recommend for promotions or raises, resulting in a 13% increase in internal hiring and a $16 reduction in training costs.
  • Consistently assisted companies in achieving system by advising executives on best practices for employee growth and productivity goals.
  • Achieved a 15 cost reduction in helpdesk tickets.
  • Created and led a skills gap analysis program which targeted critical roles, with insights resulting in the launch of 7 new learning initiatives.
  • Collaborated with cross-functional teams.
  • Used QuickBooks to create training for category employees, resulting in a 4% increase in company retention and productivity.
  • Co-authored technical manuals and user guides for complex Power BI training, increasing client satisfaction by 15% post-deployment.

Summaries

  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Training Resources Architect with 7 years of experience in team leadership.
  • Experienced Training Specialist with a track record of success in workflow optimization instruction spanning 5 years.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Trained in the use of Workday and the negotiation of framework.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.
  • Achieved a 43% boost in training efficiency.

Accomplishments

  • Developed and deployed adaptive learning frameworks resulting in a 28% increase in first-attempt pass rates on certification exams.
  • Partnered with customer success managers to create tailored client training resource libraries, contributing to client satisfaction scores increasing by 22%.
  • Optimized learning materials for mobile platforms, reaching a larger remote workforce and improving training access by 81%.
  • Proactively identified opportunities to automate frequently requested training resources, cutting average development turnaround times by 67%.
  • Integrated compliance training with new learning management systems (LMS), ensuring Summit Group met all regulatory requirements while improving course accessibility.
  • Monitored program KPIs and learner analytics to deliver quarterly reports that demonstrated a 16% average improvement in employee productivity post-training.
  • Contributed to improved staff retention by developing targeted professional development programs that resulted in a 81% increase in internal promotions.
  • Produced 17 hours of interactive webinars leading to a 76% improvement in educational outcomes for technical and non-technical roles.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Evaluated and enhanced learner outcome assessments, driving a 40% increase in sales and leadership training certification rates.

Affiliations

  • eLearning Guild
  • Toastmasters
  • Institute of Leadership and Management (ILM)
  • National Speakers Association
  • Association for Talent Development (ATD)
  • Learning and Performance Institute (LPI)
  • Society for Human Resource Management (SHRM)
  • American Evaluation Association (AEA)
  • International Association of Coaching (IAC)
  • Society of Women Engineers

Certifications

  • Association for Talent Development (ATD) Master Performance Consultant
  • Cisco Certified Internetwork Expert (CCIE)
  • Data-Driven Decision Making Certification - system
  • Apple Certified Associate (ACA)
  • Certified in Producing Interactive Learning Experiences ServiceNow
  • Microsoft Certified: Azure AI Fundamentals
  • Certified Digital Learning Professional (CDLP)
  • Certified Inclusive Leadership Professional Training Northwind
  • Lean Six Sigma Black Belt Certification - Brightline
  • Certified Training and Development Manager (CTDM)

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