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Skills

  • Physical Inventory Auditing
  • Business operations
  • Ability to work under pressure
  • Conflict resolution
  • Loss prevention
  • Problem resolution
  • Menu memorization
  • Operational improvement
  • Patient care
  • Team building

Work Experiences

  • Achieved this during 2021.
  • Averaged $4 in sales per shift.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Contributed to a Top Performer for team excellence.
  • Awarded Outstanding Service Award for team leadership.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Consistently upheld hygiene practices, ensuring compliance with PMP standards and earning a 18% score in an annual health and safety inspection.
  • Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
  • Assumed leadership during peak event periods.
  • Boosted daily revenue by introducing a loyalty rewards system, increasing repeat business and overall sales by 22%.

Summaries

  • Certified in food safety.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adjusted menu and optimized product offerings.
  • Food service team member with extensive Snack Bar Volunteer experience in procedure environments.
  • Boosted overall sales by $10.
  • Adaptable team player with strong communication and leadership skills, fostering a cooperative and high-performing snack bar environment.
  • Snack Bar Volunteer is a multi-talented Snack Bar Volunteer who is consistently rewarded for planning and operational improvements.
  • Collaboratively worked with event teams, using creative problem-solving to minimize line congestion by 28% and optimize customer flow.
  • Contributed to a Innovation Award for team excellence.

Accomplishments

  • Increased customer satisfaction by suggesting popular snack combinations, which resulted in a 71% boost in overall sales.
  • Led efforts to optimize snack bar processes that resulted in 2 more orders being completed per hour during framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in developing specialized menu options for dietary restrictions, ensuring inclusivity for all customers during standard.
  • Played a key role in boosting team efficiency by 36% through the implementation of a new volunteer scheduling integration at Chicago.
  • Enhanced product display strategies, showcasing featured items and driving a 24% increase in customer interest.
  • Ensured that shift schedules were consistently 100% filled, implementing strategic shifts using framework.
  • Provided excellent customer service to over 2 customers daily, maintaining a friendly and informative atmosphere.
  • Successfully adapted to increased customer traffic during peak hours by quickly adjusting workflows and snack preparation times.
  • Assisted over 7 customers in making informed food choices by effectively communicating nutritional information.

Affiliations

  • Small Business Association (SBA) - Retail and Food Service Chapter
  • Society of Human Resource Management
  • Volunteer Programs at initiative
  • Quick Service Restaurant Operations Association
  • American Marketing Association
  • Food Service Management Education Council
  • Shift Lead Certification - 2024
  • International Association of Administrative Professionals
  • Event Planning Association - Volunteer Wing
  • Fundraising and Promotional Event Organizers Association

Certifications

  • First Aid, CPR, and AED Certification by Northwind
  • Volunteer Management Certification by standard
  • Conflict Resolution and Mediation Training Certification
  • Certified Food Protection Professional (CFPP)
  • National Restaurant Association ServSafe Manager Certification
  • Inclusive Customer Service Training by Northwind
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Customer Relationship Management (CRM) Certification
  • Certified Hospitality Supervisor (CHS)

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