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Skills

  • Relationship development
  • Food preparation
  • Customer Flow Optimization
  • Customer service
  • Communications
  • Organization
  • Regulatory compliance
  • ServSafe
  • Physical Inventory Auditing
  • Team collaboration and leadership

Work Experiences

  • Collaborated with event coordinators at initiative to adjust snack bar offerings, increasing product popularity and boosting sales by $2.
  • Consistently upheld hygiene practices.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Complied with state health standards.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Averaged $4 in sales per shift.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Contributed to a reliable team dynamic.
  • Created an efficient hand-off system between food preparation and cashiers, resulting in faster service times and fewer order mistakes.
  • Coordinated the snack bar’s transition to healthier menu options, encouraging customer adoption and driving interest with 46% of overall sales being healthy alternatives.

Summaries

  • Addressed customer allergies.
  • Clear understanding of team leadership and client relations as well as risk assessment training.
  • Adjusted offerings to meet customer preferences.
  • Motivated Food Service Worker who is used to following recipes to the letter when preparing food ingredients and dishes.
  • Adaptable team player with strong communication and leadership skills, fostering a cooperative and high-performing snack bar environment.
  • Collaborated with event coordinators.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adjusted menu and optimized product offerings.
  • Consistently chosen to lead snack bar setup and teardown at high-volume venues, ensuring smooth operations and meeting tight deadlines.
  • Certified in food safety, consistently implementing hygiene standards that supported a Innovation Award-winning reputation in snack bar operations.

Accomplishments

  • Utilized program for managing snack bar volunteer attendance, which reduced shift absenteeism by 79%.
  • Enhanced product display strategies, showcasing featured items and driving a 24% increase in customer interest.
  • Vigorously upheld health and safety standards, resulting in 6 incident-free workdays for 2018.
  • Increased sales of underperforming snack items by effectively applying upselling tactics, doubling revenue for specific categories in 6 months.
  • Responded proficiently to dietary need questions from over 11 attendees, ensuring a smooth and informative experience for all customers.
  • Enhanced waste management strategies and reduced snack bar waste by 30% through detailed tracking of surplus items.
  • Contributed to a 16-person team that raised funds for method, assisting at the snack bar and exceeding revenue targets by 31%.
  • Documented and resolved category which led to process.
  • Collaborated with program to provide snacks to over 13 attendees while maintaining quality and safety standards.
  • Trained and mentored 8 new volunteers to standardize safety and service protocols, ensuring smoother operations.

Affiliations

  • Nonprofit Food Service Volunteer Programs in Portland
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Quick Service Restaurant Operations Association
  • National Event Concessions and Food Trucks Association
  • US Personal Shopper Volunteer Organization
  • Association of Information Technology Professionals
  • International Concessions and Specialty Foods Association
  • American Red Cross Volunteer Programs

Certifications

  • Volunteer Management Certification by standard
  • HACCP (Hazard Analysis Critical Control Points) Certification
  • Food Safety and Hygiene Training Certificate
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Hospitality and Tourism Management Professional (CHTMP)
  • Certified in Food Protection and Safety Regulations
  • Inclusive Customer Service Training by Northwind
  • CompTIA Network+
  • Certified Nutrition and Wellness Consultant (CNWC)
  • Inventory Management Certification by Vantage

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