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Skills

  • MS Office
  • Operational improvement
  • Customer service
  • Case management
  • Budgets
  • Public speaking and presentations
  • Regulatory compliance
  • Client-centered therapy
  • Organization
  • Community outreach strategies

Work Experiences

  • Collaborated with multidisciplinary teams to assess the holistic needs of children and families, securing $13 in community-based services funding.
  • Coached new social workers.
  • Entered data into case records and updated them accurately.
  • Collaborated with category customers to determine their needs and deliver metric service.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 82% reduction in school disciplinary incidents.
  • Achieved a 75% reduction in recidivism rates.
  • Had an excellent attendance record and was always on time for work.
  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Advocated for the rights of vulnerable populations in legal and medical settings, resulting in successful outcomes in 62% of cases handled between system.

Summaries

  • Contributed to a 38% reduction in client hospitalizations.
  • Advocated within legal and medical settings.
  • Licensed Master Social Worker is a multi-talented Licensed Master Social Worker who is consistently rewarded for planning and operational improvements.
  • Data-driven LMSW committed to improving operational efficiency by 65% through the integration of new electronic record-keeping systems.
  • Achieved a 72% increase in community engagement.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Clear understanding of process improvement and strategic planning as well as client relations training.
  • Achieved 25% improvement in outcomes.
  • Detail-oriented LMSW with extensive experience developing and implementing tailored treatment plans, improving client satisfaction metrics by 28%.
  • Conducted follow-up care.

Accomplishments

  • Collaborated with legal and law enforcement teams to develop a protocol for trauma-informed interview practices, reducing client retraumatization by 71%.
  • Worked closely with local government officials to advocate for policy changes, resulting in the allocation of $19,000 in mental health funding.
  • Collaborated with 14 agencies and shelters to reduce local homelessness rates, successfully securing permanent housing for 59% of clients.
  • Delivered evidence-based training to 8 social workers on trauma-informed care, improving client outcomes by 55% within several months.
  • Managed the intake and assessment of 5 clients, ensuring 79% documentation accuracy in compliance with state and federal regulations.
  • Applied conflict resolution frameworks to mediate disputes between families and social service providers, increasing overall client engagement by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led advocacy efforts to restore funding for a mental health program, securing resources that increased service delivery to 17 additional clients.
  • Developed community outreach programs for at-risk youth, contributing to a 35% increase in participation across 10 schools.
  • Collaborated with educators to integrate social-emotional learning into 9 school districts, improving student mental health outcomes by 35%.

Affiliations

  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Council for the Advancement of Refugee and Immigrant Social Services (CARISS)
  • International Association for Cognitive Behavioral Therapy in Social Work (IACBTSW)
  • Association for Computing Machinery
  • Network for Social Work Management (NSWM)
  • International Association of Administrative Professionals
  • International Association for Trauma-Informed Care (IATIC)
  • American Society of Safety Professionals
  • International Society for Traumatic Stress Studies (ISTSS)
  • National Organization for Human Services (NOHS)

Certifications

  • Certified Mental Health Integrative Medicine Provider (CMHIMP) – PESI
  • Certified School Social Work Specialist (C-SSWS) - category
  • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) - Georgia
  • Project Management Professional (PMP)
  • Certified Geriatric Social Worker (CGSW) - NASW
  • Certified Children, Youth, and Family Social Worker (C-CYFSW) - NASW
  • Certified Public Accountant (CPA)
  • Cognitive Processing Therapy (CPT) Certification
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)

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