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Skills

  • Operations
  • B to B sales
  • Strategic planning
  • Advanced Salesforce.com user
  • Merchandising expertise
  • Verbal and written communication
  • Empowers high-performing sales teams
  • B2B and B2C sales expertise
  • Customer retention strategies
  • Compelling sales proposal writer

Work Experiences

  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Achieved predictions within 31% of actuals.
  • Addressed delivery timelines and product discrepancies.
  • Dealt with all customer service issues in a pleasant manner, allowing for quick resolution and client satisfaction.
  • Kept track of metrics and marketing expenditures in order to evaluate performance and make improvements.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Taught employees how to sell effectively and encouraged cross-selling to increase revenue.
  • Made engaging sales presentations to new clients, explaining technical information in layman's terms to promote features and expand the client base.
  • Created a comprehensive salesperson training program and implemented it.
  • Cut costs by 6% through client and distributor price negotiations.

Summaries

  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Senior Sales Administrator with 18 years of successful stakeholder engagement and team leadership experience.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Improving sales procedures to streamline and strengthen processes has proven to be a success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Dedicated to providing excellent customer service and maintaining customer relationships.

Accomplishments

  • Leveraged CRM analytics to identify key upselling opportunities, leading to an additional 16% in revenue from existing client base.
  • Managed the Top Performer award winning sales team at Northwind.
  • Developed synergistic partnerships with 7 key vendors, improving product delivery timelines by 11 days.
  • Established and fostered client relationships with high-priority accounts, leading to increased upselling opportunities that boosted sales by $13.
  • Collaborated with team of 18 in the development of process.
  • Developed a training protocol that halved the ramp-up time for newly hired sales staff, reaching full productivity in 3 months.
  • Improved the proposal preparation time by 60% by creating streamlined templates for RFP responses.
  • Designed and launched a new automated lead qualification workflow, improving lead conversion rates by 69%.
  • Maximized profitability by negotiating competitive pricing agreements with vendors, achieving an average of 15% cost savings on high-volume inventory.
  • Consistently exceeded quarterly sales targets by an average of 49% while increasing cross-selling opportunities.

Affiliations

  • Association for Computing Machinery
  • Order Fulfillment and Inventory Management Professionals (OFIM)
  • Certified Business Analysis Professional (CBAP) - Sales Business Analysis
  • Business Marketing Association (BMA)
  • International Council of Nurses
  • American Association of Inside Sales Professionals (AA-ISP)
  • Global Sales Science Institute (GSSI)
  • Certified Sales Leadership Professional (CSLP)
  • Women in Sales Leadership (WISL)
  • Lions Club

Certifications

  • Certified Sales Leadership Professional (CSLP) - Beacon Labs
  • CompTIA A+ Technician
  • Lean Six Sigma Green Belt Certification – Summit Group
  • Sales Funnel Manager Certification - HubSpot
  • Certified Sales Operations Specialist (CSOS) - Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Data Analytics for Sales Professionals Certification by Cedar Works
  • Negotiating with Agility Certification - Power BI
  • Microsoft Certified Systems Engineer (MCSE)
  • Supplier Relationship Management Program Certification - Harbor & Co.

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