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Skills

  • Training and mentoring
  • Wages and salary
  • Project organization
  • Employee relations
  • Benefits Needs Assessment
  • Compliance with ERISA, HIPAA, and COBRA
  • Organizational Development
  • Business operations
  • Training and development
  • Organization

Work Experiences

  • Achieved a 40% reduction in manual processing time.
  • Created custom benefits reports for stakeholders.
  • Analyzed and resolved benefits-related inquiries.
  • Achieved zero disruption in employee coverage.
  • Administered employee benefits programs for over 10 employees, driving a 73% improvement in benefits awareness through streamlined communication.
  • Collaborated with the finance department to forecast benefits costs, resulting in a 25% reduction in budget variances year over year.
  • Analyzed satisfaction data.
  • Coordinated with legal counsel on program compliance, mitigating risk and resulting in zero penalties for 4 consecutive years.
  • Achieved a 43% reduction in budget variances year over year.
  • Collaborated with cross-functional teams.

Summaries

  • Achieved satisfaction ratings upwards of 71%.
  • Conducted regular audits.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Analyzed satisfaction data to improve future benefits planning.
  • Achieved results in a 14 month period.
  • Achieved a 36% reduction in administrative errors.
  • Achieved results in the first 16 months.
  • Achieved this through clear communication.
  • Clear understanding of stakeholder engagement and project management as well as performance reporting training.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Researched and recommended new benefits vendors, achieving a 66% improvement in service delivery and reduced vendor costs by 65%.
  • Collaborated with team of 14 in the development of metric.
  • Partnered with payroll to improve benefit deduction accuracy, reducing payroll and benefits discrepancies by 38%.
  • Prepared and analyzed HR data reports for senior leadership, leading to a 80% improvement in decision-making around employee benefits offerings.
  • Collaborated with external vendors to revamp wellness initiatives, contributing to a 70% increase in employee participation.
  • Designed and delivered employee education program on benefits ensuring 81% of employees attended, which led to a measurable increase in employee understanding and utilization of benefits.
  • Identified cost-saving opportunities in employee benefits packages, contributing to a 85% cost reduction and maintaining employee satisfaction.
  • Conducted annual benefits audit, identifying and resolving discrepancies which led to 13 fewer errors in benefits administration.
  • Successfully reduced benefits-related administrative costs by 37% through regular audits of claims and renegotiation of service contracts.

Affiliations

  • Society of Human Resource Management
  • International Association of Business Communicators (IABC)
  • Professional in Human Resources (PHR) Certification from HRCI
  • Lions Club
  • Toastmasters
  • Diversity and Inclusion Professionals Certification Network
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Human Capital Institute (HCI)

Certifications

  • Certified 401(k) Plan Fiduciary (401k CF) - framework
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Benefits Administrator (CBA) - metric
  • Certified Health Savings Advisor (CHSA) - process
  • Certified Work-Life Balance Coach - method
  • Certified COBRA Administrator (CCA) - process
  • Healthcare Reform Specialist Certification (HRSC) - framework
  • Qualified Pension Administrator (QPA) - framework
  • First Aid/CPR Certified

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