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Skills

  • Contract auditing
  • Internal auditing
  • Waxing service provider
  • Product expertise
  • CRM Systems
  • Time management skills
  • Outstanding client retention
  • Cuticle trimming safety knowledge
  • Financial records and processing
  • Contract negotiation/review/drafting

Work Experiences

  • Achieved compliance during 2019 inspections.
  • Increased my client base by 15% through direct referrals.
  • Introduced the salon to alternative hair therapies involving natural products to bring in over 13 new clients.
  • Answered pre-service questions.
  • Took over 9 phone calls to assess customer needs, schedule appointments, and offer hairstyle and color advice every day.
  • Aided in product inventory restocking and shelf organization, ensuring the availability of top-selling items that led to increased product sales by $3 over 18 months.
  • Styled hair for 15 large events, such as annual fashion shows and special hair expos over the course of three years.
  • Provided over 8 daily customers with highly skilled and diverse salon services, such as cuts, color services, and extensions.
  • Increased annual revenue by 12% for 2 consecutive years through effective customer service and inventory management.
  • Scheduled over 9 daily customer appointments in Adobe Creative Suite.

Summaries

  • Cutting and processing techniques are second nature to her, and she specializes in cutting-edge styles and corrective color.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Hairdressing Assistant is a multi-talented Hairdressing Assistant who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Through effective communication and active listening skills, a talented professional caters to the needs of clients.
  • Among his accomplishments is the creation of a program app for use in the procedure industry.
  • Master Cosmetologist with excellent technique and precision performing a variety of beauty services.
  • Professional with a passion for making people look and feel their best.
  • Colorist with 4 years of experience in color correction and restorative treatments.
  • Hairdressing Assistant with 12 years of successful team leadership and process improvement experience.

Accomplishments

  • Documented all client information in salon software, ensuring up-to-date service records that led to improved service continuity.
  • Increased sales 3% over 18 months.
  • Supported salon marketing strategy by organizing collaborations with local influencers, driving a traffic increase of 18% and gaining new clients.
  • Handled color mixing and preparation for senior stylists during high-traffic periods, speeding up service time by 6 minutes.
  • Developed a specialty in preparing high-quality hair extensions, reducing service time by 14 minutes while maintaining a consistent client satisfaction rating.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed rapport with clients, facilitating rebooking rates and helping increase client return visits by 17% over two years.
  • Improved salon's backroom organization by introducing a new supply management system, which reduced time spent searching for products by 54%.
  • Assisted stylists during fashion shows, preparing models’ hair under tight schedules and contributing to successful runways and photoshoots.
  • Collaborated with team of 2 in the development of procedure.

Affiliations

  • United States Trichology Institute (USTI)
  • American Medical Informatics Association
  • Educated Aveda Specialist
  • American Marketing Association
  • Trichological Society
  • International Association of Administrative Professionals
  • International Council of Nurses
  • American Society of Safety Professionals
  • Society of Permanent Cosmetic Professionals
  • Hair Expo Australia

Certifications

  • Salon Sanitation Certification by system
  • Hairdressing Assistant Certification by standard
  • Certificate in Men’s Grooming and Barbering 2020 by Lakeside Partners
  • Keratin Complex Treatment Certification
  • Apple Certified Associate (ACA)
  • Social Media for Salon Professionals Certification by Cedar Works
  • Certified Protection Officer (CPO)
  • Hair Cutting and Shaping Techniques Certification from method
  • Certificate in Hair Texture Services (Relaxers, Perms) by Brightline
  • ServSafe

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