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Skills

  • Budgets
  • Organization
  • Budgeting
  • Continuous improvement methodologies (Lean, Six Sigma)
  • Business analysis
  • Business operations
  • Budget variance analysis
  • Budget planning and management
  • Customer service
  • Negotiation

Work Experiences

  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Identified initiative areas in need of improvement and implemented program program, resulting in a 16% increase in productivity.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Achieved a 55% improvement in on-time project completion.
  • Achieved results in under 14 months.
  • Achieved a 78% increase in market share.
  • Achieved repeat deals over 2024.
  • Achieved results within the first 13 months.
  • Achieved less than 23% defect rates in products.
  • Welcomed new members and established and updated memberships in Vantage metric programs.

Summaries

  • Departmental Manager with 7 years of successful process improvement and risk assessment experience.
  • Expertise in technology and product development.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Dedicated to providing high-quality services and products.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Departmental Manager is a multi-talented Departmental Manager who is consistently rewarded for planning and operational improvements.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Within Miscellaneous, senior Departmental Manager and outstanding performer in stakeholder engagement and quality assurance.

Accomplishments

  • Implemented cross-training programs for staff which led to a more versatile team and increased task completion rates by 40%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored and coached 18 employees, resulting in the promotion of 5 team members to mid-management positions.
  • Participated actively in steering committees, contributing to high-level decisions that resulted in a 32% improvement in organizational outcomes.
  • Spearheaded a reorganization that improved team collaboration, resulting in a 83% increase in company-wide productivity.
  • Served as a primary point of contact for external vendors, implementing contract negotiations that saved $9 in procurement costs.
  • Realigned department goals with company objectives, contributing to a 80% increase in year-over-year revenue growth.
  • Enhanced departmental training procedures, resulting in a 16% improvement in onboarding efficiency and reduced error rates.
  • Developed strategic operational plans that contributed to a 26% improvement in project deadline adherence across multiple departments.
  • Introduced cost-saving measures that led to a 61% reduction in overhead expenses without compromising output quality.

Affiliations

  • Lean Enterprise Institute (LEI)
  • Society for Human Resource Management (SHRM)
  • Association of Information Technology Professionals
  • Jaycees
  • Global Strategic Management Association
  • Association for Supply Chain Management (APICS)
  • Institute for Supply Management (ISM)
  • Society of Human Resource Management
  • American Society of Safety Professionals
  • Association for Talent Development (ATD)

Certifications

  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Certified Organizational Development Specialist (CODS) - Lakeside Partners
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Advanced Customer Service Workshop Certification - Lakeside Partners
  • MIT Strategic Management Certificate - Massachusetts Institute of Technology
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Lean Six Sigma Black Belt - Meridian

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