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Skills

  • Health and safety compliance
  • Supplier relationship management
  • Collaboration with executive chefs
  • Kitchen staff coordination
  • Cross-Team Communication
  • Conflict resolution
  • Resource allocation
  • Contract negotiation
  • MS Office
  • Sanitizing understanding

Work Experiences

  • Conducted timely stock counts.
  • Created individual development plans.
  • Identified operational flaws and took corrective action to address system and standard concerns while also facilitating system.
  • Was in charge of the day-to-day activities of 18 employees in procedure establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Collaborated with executive chefs.
  • Implemented a standard program and effectively managed employee errors, resulting in a 11% reduction in overall waste.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Consistently met or exceeded monthly food cost targets of 25% by analyzing purchasing trends and adjusting menu pricing accordingly.
  • Boosted customer satisfaction by 45%.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.

Summaries

  • Within Food and Beverage, senior Culinary Supervisor and outstanding performer in data analysis and team leadership.
  • With Salesforce training, I am knowledgeable about category management.
  • Culinary Supervisor with 7 years of successful performance reporting and quality assurance experience.
  • Built collaborative relationships with executive chefs.
  • Advanced skills in coaching teams.
  • Accomplished Culinary Supervisor.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Achieved cost savings.
  • Dedicated kitchen manager with strong leadership and organizational abilities.
  • Multitasking expert with a methodical approach.

Accomplishments

  • Enhanced food safety protocols that resulted in a Six Sigma compliance review passing with zero discrepancies.
  • Monitored food temperatures and ticket times during peak hours, reducing service delays by 59%.
  • Trained 15 new kitchen employees in safety standards, culinary techniques, and portions, enhancing team efficiency by 84%.
  • Introduced a new, cost-effective supply chain solution that resolved delays and saved approximately 6 per quarter.
  • Streamlined inventory management procedures, reducing overstock and minimizing waste, resulting in savings of 15 annually.
  • Led the creation of allergen-free menu items, improving inclusivity and increasing customer demographic reach by 40%.
  • Enhanced overall kitchen safety by conducting regular hazard assessments and passing all metric checks without issues for 6 consecutive years.
  • Collaborated with team of 16 in the development of method.
  • Established a scratch-cooking initiative that elevated the quality of meals being served, resulting in a 60% increase in positive online reviews.
  • Reduced kitchen operational costs by 28% through targeted changes in supply sourcing, portion control, and employee scheduling.

Affiliations

  • Certified Chef de Cuisine (CCC) – Accredited by the American Culinary Federation
  • Culinary Education Council – Active Committee Member in method
  • United States Personal Chef Association (USPCA) – Member of the Northeast Chapter
  • American Culinary Federation (ACF) Member since 2016.
  • Food Innovation Symposium - Attended Workshop on Asana
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • National Restaurant Association (NRA) – Active Participant in standard
  • ServSafe Food Protection Manager Certification – Acquired in 2016
  • Society of Human Resource Management

Certifications

  • Google Certified Professional Cloud Architect
  • ServSafe Manager Certification
  • Certified Nutrition Executive (CNE) by Association of Nutrition & Foodservice Professionals
  • Lean Six Sigma Green Belt Certification for Culinary Operations
  • Certified Public Accountant (CPA)
  • Certified Food Safety Trainer by Northwind
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Food Loss and Waste Reduction Certification by Meridian
  • Certified Culinary Administrator (CCA) by American Culinary Federation (ACF)

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