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Skills

  • Employee Onboarding
  • Continuous learning advocacy
  • Initiative equipment
  • Budgets
  • Operational improvement
  • Team building
  • Supervision
  • Time management
  • Strategic planning
  • Apprenticeship program design

Work Experiences

  • Collaborated with IT to streamline Learning Management Systems (LMS) integration, reducing technical downtime during training sessions by 84%.
  • Kept track of process company and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
  • Created a professional development program for emerging leaders, yielding a 58% internal promotion rate and increased readiness for procedure roles.
  • Boosted team capacity by 18%.
  • Achieved Innovation Award for innovation in corporate training.
  • Collaborated with sales to develop training modules.
  • Awarded Excellence Award for excellence in workforce development.
  • Cut costs by $17 annually.
  • Contributed to a 30% reduction in miscommunication.
  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.

Summaries

  • Working with managers to hone in on specific requirements is second nature to me.
  • Boosted employee engagement by 35%.
  • Within Miscellaneous, senior Working Area Lead Trainer and outstanding performer in budget management and cross-functional collaboration.
  • Achieved notable gains in employee knowledge retention.
  • An outgoing personality with a hands-on, creative approach.
  • Trained in the use of Tableau and the negotiation of category.
  • Boosted satisfaction ratings by 36% across the organization.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 20% improvements in operational efficiency.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Developed conflict resolution modules that improved post-training workplace satisfaction by 53%, directly correlating to improved operational efficiency.
  • Established key partnerships with professional training vendors, enabling specialized sessions that resulted in 10% reduction in training time with increased effectiveness.
  • Led in-house certification workshops for program, resulting in 63% higher pass rates than the industry standard.
  • Deployed blended learning across 13 international locations, which led to a 49% alignment of global team competencies.
  • Resolving conflicts between training expectations and outcomes through negotiation resulted in a 24% higher participant retention rate.
  • Led full cycle development of a comprehensive training curriculum for 10 employees, increasing knowledge retention by 45%.
  • Leveraged Workday to develop interactive learning modules that improved employee performance by 76% after course completion.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led post-training assessments leveraging Adobe Creative Suite to capture feedback and adjust learning paths, improving satisfaction by 42%.

Affiliations

  • Association of Information Technology Professionals
  • International Training Center (ITC) – Global Training Experts Organization
  • CLO LearningElite - Corporate Training Membership Network
  • HR.com Trainer Academy Membership
  • Association for Supply Chain Management (APICS)
  • Certified Leadership Coach designation from the International Coach Federation (ICF)
  • International Association of Administrative Professionals
  • Certified Professional in Training Management (CPTM) from Training Industry
  • Lions Club
  • Rotary International

Certifications

  • Certified Online Learning Facilitator (COLF)
  • Virtual Instructor Led Training (VILT) Instructor Certification
  • Project Management Professional (PMP)
  • Certified Sales Trainer (CST)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Performance Coaching and Mentorship Certification - Harbor & Co.
  • Salesforce
  • Certified E-Learning Specialist (CELS) - Jira
  • Certified Professional in Learning and Performance (CPLP)

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