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Skills

Organization
Customer service enhancement techniques
Business operations
Communications
Cross-training program development
Customer complaint resolution
Inventory discrepancy resolution
Project organization
Financial Management
Budgets

Work Experiences

Increased productivity by 11% while lowering staffing and operational costs.
Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
Achieved 2 consecutive months of OSHA compliance.
Achieved 7% on-shelf availability.
Reduced workflow inconsistencies by recruiting and hiring capable employees.
Created budgets and prepared quotes for new products and services.
Achieved a 23% reduction in workplace incidents.
Devised, implemented, and tracked processes to improve long-term business success and profit margins by 15%.
Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
Oversaw quality programs aimed at reducing late compliance activities.

Summaries

Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
Bringing 9 years of industry experience to Cedar Works, and ready to take on a challenging, growth-oriented role.
Optimize long-term success by effectively balancing targets with resources.
Within Miscellaneous, senior Overnight Team Leader and outstanding performer in data analysis and cross-functional collaboration.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
Develop strategic business partnerships and relationships.
Clear understanding of vendor management and risk assessment as well as process improvement training.

Accomplishments

Documented and resolved process which led to procedure.
Reduced overtime costs by 21% through accurate and efficient scheduling within the overnight team.
Introduced improved staffing schedule processes that led to a 19% increase in overall team efficiency during overnight shifts.
Managed shift transitions and handovers, which resulted in 80% fewer disruptions to overnight operations for 2019.
Facilitated open communication channels between daytime and overnight teams, leading to a 77% reduction in workflow redundancies.
Implemented lean manufacturing techniques that improved overnight processing speed by 85% while reducing waste by 10 units.
Boosted compliance with health and safety standards by 66% during overnight shifts through hands-on training programs.
Developed and facilitated monthly team training sessions that decreased operational errors by 60% over 18 months.
Champion of a team-wide Utilization of Workday, improving team workflow and increasing output by 48%.
Enhanced order fulfillment accuracy by 21% during overnight shifts by implementing a new quality check process.

Affiliations

Society of Human Resource Management
Local Chamber of Commerce Taskforce Member for Workforce Development 2019
American Marketing Association
National Association of Social Workers
Women in Supply Chain Network - Founding Member
Society for Human Resource Management (SHRM), Professional Member
International Warehouse Logistics Association (IWLA) - Associate Member
Certified Leadership and Supervision Techniques through Ironclad Systems
Retail Leadership Development Program Graduate - Ironclad Systems
National Association of Leadership and Success (NALS) - Inducted Member

Certifications

Employee Training and Development Certification, Brightline
Advanced Employee Engagement Facilitation Certificate, Vantage
Warehouse Safety and Operations Certification, Lakeside Partners
SHRM Certified Professional (SHRM-CP)
Google Certified Professional Cloud Architect
Team Leadership in Complex Environments Certification, Beacon Labs
Team Supervision Certificate, Harbor & Co.
Apple Certified Associate (ACA)
Project Leadership Certification, Lakeside Partners
Cisco Certified Internetwork Expert (CCIE)

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Nov, 2025

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Overnight Team Leader Resume Builder

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